W Aspen, Aspen | Photos, Reviews & Deals @Holidify

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Category	Facilities
Activities	Tennis court, Fishing, Ski equipment hire on site, Cycling, Skiing, Ski-to-door access, Ski school, Hiking, Ski storage, Ski pass vendor.
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Visual aids: Braille, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Rooftop pool, Heating.
Food & Drink	Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Laundry.
Services & Extras	Key access, Key card access.
Common areas	Outdoor fireplace, Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, Concierge service.
General	Private parking, Pets allowed, Parking on site, Parking.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fitness/spa locker rooms, Fitness.
Transport	Airport shuttle, Accessible parking, Car hire, Electric vehicle charging station, Airport shuttle (free), Bicycle rental, Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.6

Based on 64 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.0

Value For Money

7.7

Facilities

8.8

Reviewers Mention About W Aspen

The W Aspen received high praise for its level of service, with staff members being welcoming, friendly, and attentive. The rooms were described as beautiful and modern, and the hotel had great ameni (Read More)ties such as a rooftop pool and a 24/7 gym. However, some guests mentioned inconsistencies with the food quality and experienced issues with the light switch and lack of bathroom privacy. Overall, most guests loved their stay and appreciated the efforts of the staff, especially Andrea and Spencer. The location was also praised for its convenience.

Guest Reviews

John

solo traveller

10.0

Exceptional

Breakfast sandwich was great and the service was friendly.

Published on 28 Sep 2023

Dana

young couple

5.0

Passable

I will not be returning to W Aspen, do enjoy many of your properties elsewhere.

Love the location.

Lights turning on every time you take a step at night while others are sleeping. Sink being in room rather than being separate, noisy for those sleeping.

Published on 13 Sep 2023

Lorraine

young couple

7.0

Good

They seemed disorganized at the front desk and at one point gave our room to another family.

Published on 07 Sep 2023

David

young couple

8.0

Very good

Very enjoyable but a bit too expensive

Breakfast was good and location was great, but really too expensive

Pillows and sheets could have been better. Should be able to open windows without AC shutting off. Room service menu was too limited. And no ice cream or cake for dessert?

Published on 05 Sep 2023

Rupal

family with young children

10.0

Exceptional

Beautiful property and amazing staff

Published on 01 Aug 2023

Adam

young couple

10.0

Exceptional

Amazing service from a great staff

The location was ideal, the views from the roof deck were incredible and food was great. The proximity to the supermarket was really convenient as was the shuttle service to and from the airport. But most of all, the service was amazing. Every member of the staff was courteous, helpful and upbeat. Many members of the staff remembered our names and our preferences after a first encounter. We had had a very tough travel experience getting to Aspen (no fault of the hotel) and the woman who checked us in arranged a welcome basket to make us feel better. The concierge had great recommendations and Diego (the customer experience manager) took pride in his ability to secure restaurant reservations anywhere in Aspen. We look forward to going back.

(Read More)

It is unfortunate that the roof deck pool is open to non guests. We saw a number of folks take advantage of the hotels open policy which made it tough to get a lounge chair at times and also overwhelmed the staff. We saw someone come in (not a hotel guest) announce to the two people manning the roof that he had forty people coming in for drinks and that he was taking over the roof. The staff couldnt do anything about this because of the hotels policy. The staff did the best they could (and went out of their way to set aside chairs for us) but the policy needs to change.

Published on 31 Jul 2023