Tru By Hilton Pompano Beach Pier, Pompano Beach

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All Facilities for Tru By Hilton Pompano Beach Pier

Category	Facilities
Activities	Happy hour, Beach, Billiards.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Snack bar, Outdoor furniture, Bar.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access, Lockers.
Common areas	Outdoor fireplace, Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Pets allowed, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Beachfront, Sun loungers or beach chairs, Yoga classes, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking, Electric vehicle charging station, Bicycle rental, Parking garage.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.2

Based on 331 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

7.8

Facilities

8.5

Reviewers Mention About Tru By Hilton Pompano Beach Pier

The Tru By Hilton Pompano Beach Pier has friendly and accommodating staff. Some rooms had a strong animal smell, but were otherwise clean and comfortable. The pool and hot tub were not heated as adve (Read More)rtised. The location is great, close to restaurants and the beach. The hotel offers a free breakfast. There were some issues with the breakfast options and lack of condiments. Overall, the hotel is a good option with a great location.

Guest Reviews

Lisa

family with young children

7.0

Good

We really appreciated the early check-in. The rooms were very clean and the staff was very friendly. The breakfast was good. Great location!

We were disappointed that there was no heat in pool or hot tub - according to staff they've been waiting for a while to have it repaired because it's still under warranty. It was one of the reasons we chose to stay there. The foosball table in the lobby was broken/missing pieces and the carpet by the pool table was really sticky. Also, there was no on-site parking. We were required to pay for parking in the ramp across the street.

Published on 02 Jan 2024

John

review category business travellers

10.0

Exceptional

Convenience! Comfort! Location!

Published on 13 Dec 2023

Anonymous

family with young children

8.0

Very good

I loved my stay, the Staff was really nice

Comfortable and close to the beach .

I could see the sunrise

Published on 01 Dec 2023

Paul

family with young children

9.0

Superb

Great hotel, modern, clean and convenient.

Great location and room. Comfy bed and large modern tv. Nice pool and gym, much better than the local room rentals. Fantastic roof bar. Great coffee shop next door as well.

Nothing major at all. Parking is a bit steep at $22 per day, but very convenient. EV chargers were not working and had ICE cars parked in the spaces. Snacks and drinks selection could be a little more expanded, just a few chocolate bars etc.

Published on 09 Nov 2023

Anonymous

young couple

10.0

Exceptional

Quiet calm and relaxing

Gray location

House keeping

Published on 05 Nov 2023

Terry

group

10.0

Exceptional

Breakfast was good. Lots off different choices. Location was terrific. Staff very friendly.

Nothing

Published on 01 Nov 2023

Anonymous

family with young children

7.0

Good

Newer hotel with nice location but needs improvements

Closeness to the beach and pier, nice view, new and modern design, nice front desk, earlier check-in was offered when we arrived, nice rooftop bar and specials, good breakfast

Dirty windows, doors and mirrors in the room (room was not cleaned properly, only beds were made and new towels were brought, mirrors were not cleaned) Jacuzzi was not open/ caution signs, dirty water in the swimmingpool No wardrobe in room Plastic utensils kitchen staff could be more helpful

Published on 29 Oct 2023