Tru By Hilton Knoxville North I 75, Knoxville

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Category	Facilities
Activities	Billiards.
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Kid-friendly buffet, Wine/champagne, Snack bar, Outdoor furniture.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Physical distancing in dining areas.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Contactless check-in/check-out.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool (all year), Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.9

Based on 472 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.8

Facilities

9.2

Reviewers Mention About Tru By Hilton Knoxville North I 75

Guests praised the friendly staff, comfortable beds, and clean rooms at Tru By Hilton Knoxville North I 75. The hotel's amenities, including a pool table, heated indoor saltwater pool, and a gated ar (Read More)ea for pets, were also highly appreciated. The convenient location near restaurants and shopping was also a plus. Some minor issues mentioned were the surrounding area and slightly watery eggs in the morning. Overall, guests highly recommended this hotel for its cleanliness, friendly staff, and convenient location.

Guest Reviews

Anonymous

family with young children

6.0

Pleasant

Although the negative feedback, it was still a nice hotel.

The staff was professional and greeted you with a smile. They were explained everything well.

The beds were super uncomfortable. I woke up two hours before my alarm went off because I could not wait to get out of the bed. I took a hot shower to relieve my sore back after sleeping in the bed. The pillows were to small and soft. The breakfast was ok.

Published on 04 Jan 2024

Ennis

young couple

10.0

Exceptional

Good hotel. I would not hesitate to stay here again.

I liked that everything was clean

Nothing was bad in my opinion

Published on 31 Dec 2023

Michelle

family with young children

10.0

Exceptional

Comfortable

Very clean and easy to get to

N/A

Published on 19 Dec 2023

Megan

family with young children

10.0

Exceptional

Absolutely must stay if you're in the area

Very comfortable, clean, great breakfast, friendly helpful staff

There were people sitting in chairs behind the hotel looking up in the windows. It may have been their yard but it was very awkward to have them looking in my room. They were definitely doing it on purpose. I just closed my shades.

Published on 05 Dec 2023

Constance

family with young children

10.0

Exceptional

Pool, pool table, staff, breakfast was good.

No place to hang the hand towel. Seal on the door needs to be better.

Published on 27 Nov 2023

Austin

family with young children

8.0

Very good

Overall the stay was good, but probably would stay closer to downtown Knoxville if we visit again.

Overall the stay was good. The staff were friendly and the breakfast was nice. The indoor pool was a nice touch and entertainment for our kids.

The room was a little tight. The shower definitely needed to be cleaned a little more. There wasn't a lot to do other than the indoor pool and a pool table in the lobby. The area around the hotel was not the best environment, so we were a little less than happy about that. If we visit Knoxville again, we will definitely stay downtown in a nicer area and closer to all the action.

Published on 27 Nov 2023

Janell

young couple

10.0

Exceptional

Staff was very helpful. Rooms were clean.

Bed was not that comfortable.

Published on 24 Nov 2023

Tim

family with young children

10.0

Exceptional

Simple but clean and well thought out

Nothing

Published on 23 Nov 2023

Amedeo

family with young children

9.0

Superb

Clean, comfortable and very friendly

Published on 22 Nov 2023

Brittany

young couple

5.0

Passable

There was good things about this place but has far as getting a good night sleep it did not happen

The location was nice and the breakfast and drink bar was amazing

I could not get no sleep because kids were running around at 12:30-1 am at night and I could hear the people above me all night walking around I drove all day and came to relax and get sleep and I could not

Published on 13 Nov 2023