The Sultan Hotel & Residence Jakarta, Jakarta, Indonesia

About The Sultan Hotel & Residence Jakarta

The Sultan Hotel is the perfect accommodation for a family getaway spread across 23 acres of lush tropical gardens, offering bright rooms furnished with all the comforts, 6 dining options serving delicacies from around the world, an outdoor pool, and a spa for complete holiday relaxation. Along with its excellent stay option, the stay is located in the center of Jakarta, providing convenient travel to all the prominent places in town, like the business center, Jakarta Convention Center, and Gambir train station. The stay also houses a business center and an atm, complementing your overall experience.

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Location & Nearby Places

Senayan (5.3 Km from city center)

Jalan Gatot Subroto

15 Nearby Attractions

Pacific Place Mall

0.5 km

Plaza Senayan

1.3 km

Senayan City

1.5 km

Satria Mandala Museum

1.7 km

Bentara Budaya Jakarta

1.8 km

RUCI Art Space

2.1 km

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All Facilities for The Sultan Hotel & Residence Jakarta

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Tennis equipment, Tennis court.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Wine/champagne, BBQ facilities, Restaurant, Room service, Bar.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers, Key access, Key card access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Valet parking, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Children's playground.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Spa/wellness packages, Fitness, Outdoor pool, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Airport shuttle, Car hire, Airport shuttle (additional charge), Airport drop off, Bicycle rental, Shuttle service (additional charge), Shuttle service, Airport pick up.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

7.6

Based on 300 Reviews

100% verified reviews

Comfort

7.7

Cleanliness

7.7

Value For Money

7.5

Facilities

7.4

Guest Reviews

A

family with young children

7.0

Good

Cheapest yet dated 4 star hotel in area.

Short walk to Jakarta Convention Center and GBK stadium. The wide cityscape view from my window. Its the cheapest dated 4 star in area.

Property is dated.

Published on 05 Dec 2023

Moriles

solo traveller

7.0

Good

Great stay

Tennis courts and coaching staff.

Access to the hotel

Published on 29 Nov 2023

Tan

solo traveller

6.0

Pleasant

Serves it purpose.

CV lose to stadium

It is hard to get to. Very run down.

Published on 20 Nov 2023

Moriles

solo traveller

8.0

Very good

1. Access to hotel almost a disaster how to find 2. Toilet a bit old fixtures. Overall stay was nice

Nice

1. Toilet floor too slippery if wet. 2. Shower head not nice, 3. Bath tub Shower head is good water pressure but a bit old

Published on 19 Nov 2023

Liaem

review category business travellers

7.0

Good

Dated property near JCC, tasty breakfast

Short walk to Jakarta Convention Center and GBK stadium (inside the same complex). Wide breakfast selections and I think they're really good. The wide cityscape view from my window.

Property is dated. Took ages for the staff at the restaurant downstairs to get us the dinner we ordered.

Published on 18 Nov 2023

Adolfo

review category business travellers

5.0

Passable

Room

Access to hotel is terrible, most of the access are closed and taxis and grabs doesn't know how to get there

Published on 09 Nov 2023

Vivian

family with young children

4.0

Disappointing

Hotel needs renovation.

Tennis courts

Air-conditioning not working properly. Showing water needs to fix which was too hot when we came. Room have smells.

Published on 05 Nov 2023

Xiao

review category business travellers

8.0

Very good

nice choice for attending the exhibition

convenient location access to exhibition center, various food for breakfast, staff are friendly and helpful, there is a nice chinese restaurant inside the hotel.

The facilities are aged, some doors of wardrobe cannot be closed very well. The location is supposed to be tranquil, while there was some kind of event held in the stadium nearby, kind of noisy during the stay, especially on weekend morning.

Published on 02 Nov 2023

Arsalan

young couple

7.0

Good

Excellent location The hotel lobby was very hard to find cause it's a big hotel u have to go through several underground parking an all due to the stadium near by Excellent area probably one of the best in jakarta

The mini bas even though it was said complementry just had two drinks or 3 The washroom was not al all up to the mark as a five star should be The hot water in the shower was not coming The water drain was not draining the water properly The comods had stains on them Room 599

Published on 30 Oct 2023

Adam

review category business travellers

6.0

Pleasant

Great for a big conference but moved to Senopati area after the conference for something more modern.

Great value for money, amazingly big room.

It really needs a renovation. The restaurants are boring. Hotel wifi is 1999 speed, and LTE reception very poor, so challenging for extended work stay.

Published on 28 Oct 2023