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Hotel

The New Southlands Hotel

Ranked 20 out of 50 best hotels in scarborough

8.0
(2482 reviews)

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Top Facilities

parking

bar

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All Facilities for The New Southlands Hotel

Category Facilities
Activities Golf course (within 3 km).
Business facilities Fax/photocopying.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area.
Safety features Staff follow all safety protocols as directed by local authorities.
Room Amenities Heating.
Food & Drink Outdoor furniture, Packed lunches, Restaurant, Bar.
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping.
Services & Extras Key access.
Common areas Shared lounge/TV area.
Reception services 24-hour front desk.
General Pets allowed, Parking on site, Parking, Private parking, WiFi available in all areas.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available.
Transport Accessible parking.

Guest Ratings For This Property

8.0
Based on 2482 Reviews
100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

8.2

Facilities

8.0

Reviewers Mention About The New Southlands Hotel

The New Southlands Hotel receives positive reviews for its friendly staff, cleanliness, and good value for money. Guests enjoyed the breakfast and found the rooms comfortable, although some mentioned (Read More) thin walls affecting sleep quality. The hotel offers entertainment and has a peaceful location within walking distance of shops and restaurants. Overall, guests would consider staying at the hotel again.

Guest Reviews

Anonymous
young couple
7.0
Good
Good
The staff were friendly and helpful.
It was so noisy! I could hear everything in the rooms beside me and above. On one night. There was music playing downstairs, the noise and vibrations were ridiculous. The bathroom needed updating as there was lots of mould in and around the shower.

Published on 03 Jan 2024

George
solo traveller
4.0
Disappointing
I had to leave to go home and rest. Terrible night.
Breakfast was really good. Hotel was well located
The guests in the room above me started having a very loud row about 11.00pm until about 1.00pm The view from my window was a backstreet of bins The council came to empty the bins at 6.00am in the morning and not quietly the TV (or the remote control ) in the room didn't work

Published on 03 Jan 2024

Beverley
family with young children
8.0
Very good
Very good
Room facilities
Price

Published on 02 Jan 2024

Richard
young couple
10.0
Exceptional
Exceptional
Just what we were looking for. Advertised as 'dog friendly' but actually dog welcoming!
The room was a little dark, a floor lamp would have helped. This was only a minor inconvenience

Published on 02 Jan 2024

Charlie
review category business travellers
5.0
Passable
Offers so much from the outside . . . a tad disappointing, but at a price that reflected this.
The food was okay, typical resort style breakfast to help yourself to. The staff were friendly and the location was good for our needs. Car parking was available.
The room needed some attention as it is ageing with damp stains on the walls and the blind on the bathroom window was broken. The shower cubicle was a small corner one with the curved sliding doors . . . not comfortable at all if you are average to tall in height or a rounder shape. The room we were given was facing the car park and above the bins and heard something banging against the building in the wind all night. The dining room was regimented and the food was mediocre with a dessert that was inedible due to being microwaved for too long I believe. We decided to have our evening meal in the restaurant. Only 4 tables had people dining at them and we were all sat next to each other just outside the kitchen entrance and not a very pleasant experience. No privacy to have a conversation in among ourselves and you could hear everything that was going on in the kitchen.

Published on 02 Jan 2024

Jessica
young couple
8.0
Very good
Lovely hotel, great location, fantastic food.
Great location, available parking (paid for), good breakfast, comfortable bed, lift at property, friendly receptionists, dog friendly, spacious.
The shower wasnt very powerful, the radiator in the bedroom needed bleeding and didnt warm up all the way. Staff member at our first morning did not explain how breakfast worked which would have been helpful.

Published on 30 Dec 2023

Dean
young couple
9.0
Superb
Very friendly staff will be back again
Clean and tidy
Nothing

Published on 28 Dec 2023

Tsing
young couple
9.0
Superb
Superb
We loved the location. Staff were nice and friendly, with our dog allowed into the bar area for breakfast.

Published on 22 Dec 2023

Gough
young couple
9.0
Superb
Superb
Friendly, helpful staff I booked a standard double have stayed before so knew what to expect. I had requested a bath on my booking as my partner struggles in the shower due to nerve damage. We got the tiniest room and no bath but the lady on reception was helpful and up graded our room to the superior which was lovely and spacious.
We didn't get our request for a bath as stated we would on booking. If we would if had to stay in that other room I probably wouldn't if booked again.

Published on 22 Dec 2023

Claire
young couple
9.0
Superb
Welcoming
Location is excellent. Staff were very helpful.
The room was lovely but the cleanliness of the bathroom was a little disappointing. Just small detail cleaning needed around the base of the toilet but other than that no complaints x

Published on 21 Dec 2023

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