The lady was extremely confrontational, aggressive, very poor customer service skills, the place was dated, tacky and dirty, there was no hot water, the fridge did not work, the walls were damaged, the breakfast was horrible, the location is awful, the hotel was locked, no one was in the reception, the boy at the reception did not speak English at all, there is no phone in the room to call reception if there is any problem, I contacted booking.com several times and the manager of the hotel was purposely ignoring communicating booking.com as she did not want to admit her failures as a manager, to reinforce do not just take my word, please read the reviews on Google.com and TripAdvisor. This is NOT a boutique hotel this is a budget hotel / hostel at best.
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