For the price and from the photos online, our expectations were quite high.
Entering the lobby, things looked great. But upon checking in, the employee was more interested in vibing to the extremely loud music from the bar, than giving us any information about the rooms, breakfast or anything really, we had to ask him ourselves, and he even ended up giving us the wrong times for breakfast, and neglected to give us our breakfast vouchers (more on this later).
After a long day of travelling we finally made it to our rooms, obviously the place had been "stylishly" renovated a few years ago, but it looked as though the rooms had suffered through a few party guests with broken speakers, dirt in the corner of the carpets, and some grime in the corner of the shower.
This was more or less of the trend for this hotel, first impressions "wow", but when you looked closer, everything was a bit run down.
The kingsize room was tiny, but as we were here for business it didn't really matter. But the absolute worst thing was the heating and airconditioning...
The rooms must have been old offices with high ceilings previously, as their solution to adding heating and air conditioning was simply to add huge vents above the bed, which, when activated by the thermostat, caused the entire room to shake as if a train was passing directly overhead. This caused a few sleepless nights, until i was forced to use earplugs. For nearly $300 a night, this is unacceptable.
Tip: Skip the breakfast option on booking.com
Breakfast is only available from a menu in the restaurant downstairs. Although the quality was very good, it was very pricey, and the $25 Voucher (which we eventually got from another receptionist) barely covered the bill, and then tips had to be paid extra.
Out of 8 Nights, we were only able to have breakfast 3 times.
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