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SureStay Plus Hotel by Best Western Near SeaWorld San Antonio

West San Antonio (6 kms from Lackland Air Force Base)
143 Richland Hills Dr - Show on map

Ranked 41 out of 41 family friendly hotels in san antonio

7.5
334 reviews

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About SureStay Plus Hotel by Best Western Near SeaWorld San Antonio

Hotel SureStay Plus Hotel by Best Western Near SeaWorld San Antonio is a comfortable and convenient option for travelers. The location is ideal, with plenty of nearby shopping, restaurants, and attra (Read More)ctions. The hotel offers a range of amenities, including free parking, a fitness center, a business center, and laundry facilities. The rooms are spacious and clean and equipped with the necessary amenities. The staff is friendly and accommodating, providing excellent customer service. The breakfast is decent and the indoor pool is a bonus. Overall, it's a great choice, especially for those visiting Lackland AFB or SeaWorld.

Room Types Available

Suite with Three Queen beds
  • Max 6 Adults
    •

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    The unit has 3 beds.

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    King Suite with Roll - In Shower - Disability Access
  • Max 4 Adults
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    This suite offers a TV. The unit has 2 beds.

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    King Room with Sofabed
  • Max 4 Adults
    •
  • 1 Photo available
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    The unit has 1 bed.

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    Queen Suite with Two Queen Beds
  • Max 6 Adults
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    The unit offers 2 beds.

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    King Room
  • Max 2 Adults
    •
  • 1 Photo available
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    The unit offers 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    The unit has 2 beds.

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    King Suite with Bath Tub - Disability Access
  • Max 4 Adults
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    This suite features a TV. The unit has 2 beds.

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    Deluxe Queen Suite
  • Max 6 Adults
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    The unit offers 3 beds.

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    Family Room - Disability Access
  • Max 4 Adults
    •

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    The unit has 2 beds.

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    Family Room - Disability Access
  • Max 4 Adults
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    The unit has 2 beds.

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    Basic Triple Room with Shared Bathroom
  • Max 6 Adults
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    The unit offers 3 beds.

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    SureStay Plus Hotel by Best Western Near SeaWorld San Antonio is featured in

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    Guest Ratings For This Property

    7.5
    Based on 334 Reviews
    100% verified reviews

    Comfort

    7.76

    Cleanliness

    7.67

    Value For Money

    7.71

    Facilities

    7.77

    Guest Reviews

    Laurene
    family with young children
    6.0
    Pleasant
    Pleasant
    Breakfast was okay. Location was good for our needs. Workout equipment was functional.
    Hallways smelled of pet urine. The hotel seems to be on the older side and theres definitely some wear, stains on the floor and sofa bed.

    Published on 03 Jan 2024

    Eric
    review category business travellers
    5.0
    Passable
    Staff was awesome, room needs updates
    Location
    Its outdated

    Published on 22 Dec 2023

    Priscilla
    family with young children
    10.0
    Exceptional
    Fun
    Indoor pool breakfaat
    Sheets

    Published on 21 Dec 2023

    Jessica
    young couple
    8.0
    Very good
    Very good
    Friendly staff, breakfast and comfort
    The bathtub wasn't draining the water. Notified the front desk but nothing was done. Had to shower with dirty water in tub.

    Published on 02 Dec 2023

    Sharon
    family with young children
    10.0
    Exceptional
    Very nice and clean
    Breakfast.room.pool..pretty great hotel
    Nothing

    Published on 23 Nov 2023

    April
    young couple
    9.0
    Superb
    A great placejust needs a little work.
    It was pretty clean & a nice location. The day manager (Im just assuming shes a manager) was amazing! She was so kind & even upgraded us to a suite when she found out we were there celebrating my husbands birthday. We appreciated her very much!
    The bathrooms need some work . You can only caulk over mold so many times. Also, the shower knobs in both rooms we stayed in were about to fall off. The night front desk lady wasnt the friendliest, unless youre a man. She was quite nice to my husband and stood around chatting it up with a group of other male guests, but was very rude & condescending to me.

    Published on 11 Nov 2023

    Roshea
    with friends
    8.0
    Very good
    Very good
    Staff and cleanliness

    Published on 23 Oct 2023

    Roshea
    family with young children
    8.0
    Very good
    Very good
    Staff and cleanliness
    Hole in the floor in closet

    Published on 23 Oct 2023

    Tim
    family with young children
    1.0
    Bad
    WILL NEVER IN MY LIFE COME BACK HERE!
    ABSOLUTELY NOTHING
    My room was incredibly filthy. This room had dead bugs, public hair, and sex stains on the linen. I was told I had to change my own sheets and was provided 3 different sets of dirty sheets.

    Published on 23 Oct 2023

    Rolando
    family with young children
    8.0
    Very good
    Very good
    Everything was great except always had trouble with door key card had to go down several times to fix it. Other than that we loved it.
    Pool closes at 10pm

    Published on 15 Oct 2023

    Top Facilities

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