StayVista at The Owl House

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Designated smoking area
• Family rooms
• Allergy free room
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Access to health care professionals

Accessibility

• Upper floors accessible by stairs only

Bathroom

• Bath
• Shower
• Private bathroom
• Bath or shower
• Free toiletries
• Shared bathroom
• Toilet paper
• Body soap
• Conditioner
• Toilet
• Additional toilet
• Shower cap
• Shampoo

Building characteristics

• Detached

Room Amenities

• Sofa
• Trash cans
• Soundproofing
• Tile/marble floor
• Washing machine
• Drying rack for clothing
• Fireplace
• Tumble dryer
• Air conditioning
• Ironing facilities
• Heating
• Wardrobe or closet
• Desk
• Private entrance
• Socket near the bed
• Cleaning products
• Seating area
• Carpeted
• Iron
• Fan

Food & Drink

• Dishwasher
• Refrigerator
• Dining area
• Microwave
• Bbq facilities
• Kitchenware
• Grocery deliveries
• Stovetop
• Barbecue
• Breakfast in the room
• Kitchenette
• Kitchen
• Outdoor furniture
• Oven
• Room service
• Dining table

Safety & security

• 24 hour security
• Fire extinguishers
• Smoke alarms

Cleaning services

• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning

Services & Extras

• Towels
• Linen

Layout

• Window

Media & Technology

• Tv
• Satellite channels
• Flat screen tv

Common areas

• Sun terrace
• Outdoor fireplace
• Garden

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas

Reception services

• Concierge service
• Invoice provided
• Private check in/check out
• Luggage storage

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

General

• Private parking
• Pets allowed
• Free parking
• Parking
• Parking on site

Entertainment and family services

• Books
• Dvds
• Or music for children
• Kids' outdoor play equipment
• Indoor play area
• Board games/puzzles
• Child safety socket covers

Transport

• Airport shuttle
• Accessible parking
• Car hire
• Airport shuttle (additional charge)
• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport pick up

Outdoor & View

• Terrace
• Patio
• Garden view
• Mountain view
• Landmark view
• View