Staybridge Suites Reno Nevada, an IHG Hotel, Reno

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All Facilities for Staybridge Suites Reno Nevada, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Outdoor furniture, BBQ facilities.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year).
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

8.2

Based on 188 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.5

Value For Money

8.0

Facilities

8.4

Reviewers Mention About Staybridge Suites Reno Nevada, an IHG Hotel

One customer loved the clean, pet-friendly room and the indoor pool for children, as well as the barbecue patio. However, they did not like having to pay for parking and experienced a skipped room cl (Read More)eaning. Another customer found the hotel great in all aspects, with spacious rooms and efficient staff. They also appreciated the welcome special at 6pm with refreshments and snacks. Overall, both customers praised the hotel's amenities and service.

Guest Reviews

Yvonne

family with young children

5.0

Passable

Location afternoon staff

Dogs peed in breakfast area To much Dog barking Not clan enough

Published on 02 Jan 2024

Martina

family with young children

10.0

Exceptional

I would definitely stay again just of Jennifer she was soo sweet we slept comfortably other then that would definitely b

The front desk she was the best

The maintenance was not great there was garbage under the sofa bed that hadnt been cleaned we asked for room service and no one came I had to collect all the trash and put it outside my door

Published on 02 Jan 2024

Ahmed

family with young children

10.0

Exceptional

Everything was very nice. Stuff are very welcoming and helpful.

Published on 26 Dec 2023

Kenny

family with young children

6.0

Pleasant

ok.

dog friendly

need more than two luggage carts noise from the freeway

Published on 26 Dec 2023

Karen

young couple

7.0

Good

good location to visit family

great room

nice staff, but not enough to keep up with breakfast needs.

Published on 02 Dec 2023

Danielle

family with young children

7.0

Good

Nice pool

The pool and kitchenette

The windows are awful, it makes everything cold. Especially in the pool area, the doors and windows were all wet from condensation. The bathroom for the pool area should be inside the pool room, not outside in the hall.

Published on 26 Nov 2023

William

family with young children

4.0

Disappointing

Breakfast was fine. Crowded to get through the serving area.

The room was worn, not totally clean (hair in the shower, sink, etc.) Hotel really needs a renovation/refresher.

Published on 12 Nov 2023

Loren

family with young children

9.0

Superb

Location was very good not hard to find and it is close to the freeway

Published on 09 Nov 2023

Terry

young couple

9.0

Superb

Staybridge suites is highly recommended to one and all!

Modern, clean, commodious accommodations, good breakfast with high-octane coffee. Comfortable bed, comfortable pillows. We had a king suite, which included a kitchen with a full-size refrigerator, and a comfortable couch for watching television and surfing on our iPhones. the shower was large and ergonomically correct for us seniors. If you stay here, I dont think you will be disappointed.

Five dollars per night for parking is petty and can only be described as chicken manure!

Published on 18 Oct 2023