Staybridge Suites Newcastle, an IHG Hotel, Durham

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All Facilities for Staybridge Suites Newcastle, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Family rooms, Higher level toilet, Pet bowls, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Outdoor furniture, BBQ facilities, Bar, Grocery deliveries.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access, Lockers.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace, Shared kitchen, Shared lounge/TV area.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services	Board games/puzzles.
Transport	Accessible parking, Electric vehicle charging station.
Pool and wellness	Fitness centre.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

9.2

Based on 2402 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.5

Value For Money

9.1

Facilities

9.4

Reviewers Mention About Staybridge Suites Newcastle, an IHG Hotel

Guests praised Staybridge Suites Newcastle for its incredible staff, spacious and clean rooms with well-equipped kitchenettes, comfortable bedding, and romantic ambiance. The central location made it (Read More) convenient for exploring Newcastle. Some guests noted that the hotel offered complimentary breakfast and happy hour with free beer. While the breakfast had limited options for vegetarians, overall, the stay was enjoyable, with excellent service and value for money. The hotel was recommended for its outstanding hospitality and facilities, making it a preferred choice over other venues in the area.

Guest Reviews

Jo

young couple

10.0

Exceptional

Great overnight stay

Clean, warm and well appointed.

Whats not to like?!

Published on 03 Jan 2024

Kris

young couple

10.0

Exceptional

Fantastic place to stay with amazing staff.

Published on 03 Jan 2024

Russell

young couple

9.0

Superb

Lovely hotel a couple of minutes from quayside

Clean, staff were helpful and friendly especially Jason, location good, nice breakfast, room was comfy, free hot drinks all day

Having to pay for parking. Everything else was great.

Published on 03 Jan 2024

Tony

young couple

8.0

Very good

Worth every penny

Very surprised

Published on 02 Jan 2024

Larissa

young couple

6.0

Pleasant

ok but could be improved

- room very spacious and comfy sofa, comfy bed and duvet, pillows - very good light blocking curtains - nice kitchen area in the room, quality furniture - big nice tv, good hairdryer - soft carpet, nice hard floors - breakfast ok - great location

- the windows cannot be opened, air in the room feels stuffy most of the time even with air conditioning on the dry setting. Wish there was a way they can bring fresh air into the rooms - bathroom wasn't as clean as you would expect for a 4 stars (i found very long black hairs in bathroom corners and the shower head was leaking and making sounds - wish there were more hanging hooks around the room and bathroom to be able to hang damp towels/clothes (or they could include a drying rack in the room) - some staff members really nice others giving strange looks

Published on 02 Jan 2024

Tanya

young couple

10.0

Exceptional

Fantastic

Spotlessly clean ! Quiet, everything you needed. Breakfast great. Staff friendly and attentive. Great location . Will absolutely return

Having to leave!

Published on 01 Jan 2024

Pauline

young couple

10.0

Exceptional

lovely hotel, very pleasant stay.

lovely room, friendly staff. lovely breakfast

Published on 31 Dec 2023

Paul

young couple

10.0

Exceptional

Top class as always and we look forward to our next visit

Superb staff, room was excellent and location spot on. Our 5th visit and still not been let down

Everything excellent so nothing

Published on 30 Dec 2023

Katharine

young couple

8.0

Very good

Spacious and clean

Good location. Spacious suite. Well equipped. Walking distance to city centre and Ouseburn valley. Free hot drinks all hours down stairs. Clean. Helpful staff.

Published on 29 Dec 2023