Sovereign Hill Hotel, Ballarat | Photos, Reviews & Deals @Holidify

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All Facilities for Sovereign Hill Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Heating.
Food & Drink	Outdoor furniture, BBQ facilities.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Services & Extras	Key card access.
Common areas	Picnic area, Garden.
Food & drink safety	Food can be delivered to guest accommodation.
Reception services	Luggage storage, Invoice provided.
Physical distancing	Physical distancing rules followed, Cashless payment available.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Evening entertainment.

Guest Ratings For This Property

8.0

Based on 1008 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

8.4

Facilities

8.1

Reviewers Mention About Sovereign Hill Hotel

Guests praised the excellent service at Sovereign Hill Hotel, with staff being very helpful and accommodating. The rooms were described as cosy and warm once the heating was turned on. Nearby activit (Read More)ies like Emma's cafe were recommended for early breakfast. Some guests noted a strange smell in the room, but appreciated the free breakfast. Overall, the family room was clean and comfortable, with good amenities like a renovated bathroom and effective heating. Some suggestions included better internet and access to a microwave and laundry service.

Guest Reviews

Natalie

family with young children

3.0

Poor

Great location staff on first night were lovely

Staff on second day were rude, no staff on site if guests get out of control

Published on 04 Jan 2024

Kieran

family with young children

3.0

Poor

Lovely Staff, but crappy rooms.

The staff were friendly and helpful.

The first room had a broken towel rack. The bunk bed was on wheels and had no breaks, this made it roll around dangerously whilst my son was on it. Kitchen cooking utensils consisted of 1 pair of tongs, nothing else. Hair drier nearly cooked our heads. Our second room on the same night had 1 pot for cooking, no pans, etc. There was only 2 coffee/tea cups. Black mould on the half shower curtain that was left. All rooms were ambulant rooms which was not what we would consider comfortable. Skylights overgrown with moss. All rooms had a musty smell about them. No pictures or any form of decor, not even something to cover the black scuff marks all over the walls., First room had a lovely view of the open skip bins that brought the lovely aroma of rotting food through the room.

(Read More)

Published on 04 Jan 2024

Simi

family with young children

7.0

Good

Staff were very friendly and helpful. Breakfast was amazing, nicely done.

Room a bit old and the bathroom/toilet a bit squashy

Published on 04 Jan 2024

Priyankan

family with young children

10.0

Exceptional

Easy access to Sovereign Hill and the breakfast option.

Published on 04 Jan 2024

Dinuk

family with young children

10.0

Exceptional

Iconic Stay and Location!

The rooms were clean, neat, and spacious. The bathroom was clean and had heating lights, which was great! The beds were comfy. The breakfast was great and the service was exquisite!

Would have been great if the room had a microwave and clearer instructions to operate the radiator wall heater.

Published on 03 Jan 2024

Mahesh

family with young children

9.0

Superb

Great staff & after-hours service. Lost room key/card,but security/staff helped with quick response

Staff, cleanliness, location

BBQ not working,

Published on 01 Jan 2024

Ben

family with young children

8.0

Very good

Easy check in. Very clean. Room.in great condition. Family room was perfect for us. Nice big bathroom. Good view. Not clinical like the big chain hotels. Great location, bordering Sovereign Hill.

An easily accessible outdoor area would be great, but it's an easy walk to a big area for the kids to run around. On site dinner would have been good, but food delivery options are plentiful and they found the place easily (we waited by reception). There's also lots of restaurant/pub options a few minutes drive away.

Published on 31 Dec 2023