Sheraton Sonoma Wine Country Petaluma, Sonoma

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All Facilities for Sheraton Sonoma Wine Country Petaluma

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Hiking.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Visual aids: Braille, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace, Garden.
Reception services	ATM/cash machine on site, Concierge service, 24-hour front desk.
General	Pets allowed, Parking on site, Parking.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Electric vehicle charging station, Bicycle rental.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

7.7

Based on 233 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.4

Value For Money

7.4

Facilities

8.0

Reviewers Mention About Sheraton Sonoma Wine Country Petaluma

The Sheraton Sonoma Wine Country Petaluma receives praise for its excellent service from employees like Josh the bartender, who goes above and beyond for customers. The rooms have good views and are (Read More)enjoyable, with a helpful front desk. However, one complaint is that the custodial staff seems to only work a couple of days a week. On the other hand, Meng, a dedicated employee, stands out for their exceptional professionalism and attention to detail, providing a memorable guest experience.

Guest Reviews

Susan

young couple

9.0

Superb

Restaurant was not up to par, food was bland

Published on 28 Oct 2023

Shepherd

solo traveller

9.0

Superb

A place I will go to so long as it has reasonable prices.Service is good, pool is sparkling.

Things were very good and the staff was great. A few more choices in the restaurant would be nice.

I called directly to get a reservation and was given an outlandish price, then went to check places on the internet and the difference was very surprising.

Published on 24 Oct 2023

Mike

young couple

10.0

Exceptional

Our stay with you was perfect. Thanks again.

The breakfast was delicious. Our server was fantastic and we enjoyed our meal there so much. I would definitely return again.

There wasn't anything we didn't like. Thanks for everything.

Published on 11 Oct 2023

Kathy

review category business travellers

6.0

Pleasant

The room service man was super nice Hotel was clean

Right next to freeway Front desk person was very unhelpful

Published on 11 Oct 2023

Richard

young couple

8.0

Very good

Breakfasts were excellent, dinner was good, bar drinks were excellent.

Could not control the climate-control system. Had to turn it off and leave it off the entire stay. Only negative about our stay.

Published on 12 Sep 2023

Mary

young couple

9.0

Superb

Too many dogs & loud air conditioner, the rooms are a nice size & in past have not had these issues.

Breakfast was great and our waitress was above the usual. She was great.

It was not wonderful that there were dogs all over the lobby and even in Dining area. I would hesitate to stay again as I have allergies and would not be comfortable in a room that had any animals in it and am not used to staying in Hotels where there are dogs every where. It is a nice location and that is a plus and dining is great. THE AIR CONDITIONER IS VERY Loud

Published on 10 Sep 2023

Thomas

family with young children

1.0

Bad

NOTHING

EVERYTHING

Published on 05 Sep 2023

Carol

young couple

8.0

Very good

Great overall

Published on 01 Sep 2023

Anonymous

solo traveller

5.0

Passable

It was average but not with the price.

The location was good.

Many people smoking outside of the hotel. The room was a little dirty when I arrived and the replenishment of towels was very slow. Also, I am still waiting for my deposits to be refunded. I paid two deposits because I extended my stay and had to pay a second time for a deposit. The deposits were $50 and $100. Its been about three weeks since I stayed there so I feel my deposits are being held up unnecessarily.

Published on 28 Aug 2023

Barbara

family with young children

8.0

Very good

Liked everything but the restaurant was short staffed and it took us a while to get our food. The two waiters did an excellent job and we flowed with it. Others left

Published on 26 Aug 2023