Sheraton Memphis Downtown Hotel, Memphis

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All Facilities for Sheraton Memphis Downtown Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Pet bowls, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Vending machine (drinks), Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Mobile app for room service, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Transport	Accessible parking, Parking garage.
Pool and wellness	Fitness centre, Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

7.4

Based on 1258 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

8.1

Value For Money

7.1

Facilities

7.8

Reviewers Mention About Sheraton Memphis Downtown Hotel

The Sheraton Memphis Downtown Hotel received positive reviews for its lovely and clean rooms, as well as its pleasant and helpful staff, including Frederick at the reception desk, Gina the waitress, (Read More)and Mary at breakfast. The food and drink were also praised. However, one reviewer noted that their room's bathtub had enamel paint coming off and suggested it be replaced. Another negative aspect mentioned was the hotel's location, being close to the convention center but far from other attractions. However, the overall experience was great and the reviewer would stay again if attending the convention center.