Sheraton Kansas City Hotel at Crown Center, Kansas City

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Sheraton Kansas City Hotel at Crown Center

Category	Facilities
Activities	Bowling, Cycling, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	Valet parking, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
General	Paid WiFi, Pets allowed, Parking on site, Parking.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Hair styling, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Salt-water pool, Outdoor pool, Hair cut, Swimming Pool, Fitness centre, Beauty Services, Fitness/spa locker rooms, Pool with view, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Car hire, Electric vehicle charging station, Bicycle rental, Parking garage.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

7.7

Based on 186 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

7.2

Facilities

8.0

Reviewers Mention About Sheraton Kansas City Hotel at Crown Center

The Sheraton Kansas City Hotel at Crown Center received positive reviews for its helpful staff, clean rooms, and great views. Some guests mentioned the convenience of the conference halls and the wel (Read More)l-equipped gym. However, there were also some negative comments regarding parking difficulties, slow service in the in-house bar, and the hotel's older appearance and layout. The lack of microwaves in the rooms was also noted, although there were microwaves available elsewhere in the hotel. Overall, it was considered a nice hotel with some room for improvement.

Guest Reviews

Daniel

young couple

10.0

Exceptional

It was clean, friendly staff, great location!

Great location! Skywalk took us to all the kid friendly activities we wanted for our grandchildren. It was really a great location! Service great!

We liked it all really!

Published on 04 Jan 2024

Beverley

young couple

10.0

Exceptional

Overall our stay was exceptional and Taylor and the concierge were invaluable as to our great visit.

We had breakfast at the restaurant a couple of times. It was good but service was somewhat disappointing.

More courteous behavior among the waiters.

Published on 30 Oct 2023

Martine

group

10.0

Exceptional

I loved everything about this hotel!

Published on 03 Oct 2023

Timothy

young couple

10.0

Exceptional

came down for the lions game. we had a blast very clean, respectful staff and we won the game

everything was nice I mean everything

Published on 09 Sep 2023

Dana

young couple

8.0

Very good

Overall great.glad I'm home.so I can sleep in quiet

Why is it that everything I book with this website the hotel sticks me.next to the elevator

Same as above

Published on 06 Sep 2023

James

young couple

8.0

Very good

Nice hotel. Stayed there several times before. It is less crowded and a little quieter than the next closest hotel.

Everything was fine except we got double charged for parking and am currently working on how to resolve that

Published on 14 Aug 2023

Anonymous

with friends

1.0

Bad

Took out payment but were not able to accommodate us w a room

They couldnt accommodate us

Published on 07 Aug 2023

Barb

family with young children

7.0

Good

avoid the garage elevators

Location was great....walkable to crown center for a few restaurants/shops. Beds were comfortable.

We were stuck in garage elevator ........called security from the elevator phone and they were not very convincing about sending help very quickly. Called 3 times and each time said they were "working on getting some one to us" the would hang up. Family inside hotel asked at desk if some one could come help us and they were unaware that elevator was even stuck. Another guest waiting outside the elevator was able to pry doors open and get us out............saw workers headed to elevator as we left after about a 30 min wait. Mentioned this at checkout and staff said it happens a lot in their garage elevators.

(Read More)

Published on 05 Aug 2023