Sheraton Fallsview Hotel, Niagara Falls | Photos, Reviews & Deals @Holidify

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All Facilities for Sheraton Fallsview Hotel

Category	Facilities
Activities	Water sport facilities on site, Water park, Cycling, Mini golf, Golf course (within 3 km), Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Heating, Shallow end, Rooftop pool, Safety deposit box.
Food & Drink	Snack bar, Vending machine (drinks), Restaurant, Room service, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Internet services.
Common areas	Sun terrace, Shared lounge/TV area, Games room.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk.
General	Parking, Paid WiFi, Parking on site.
Physical distancing	Physical distancing rules followed.
Entertainment and family services	Casino.
Pool and wellness	Swimming pool toys, Swimming pool, Solarium, Make up services, Massage, Kids' pool, Body wrap, Swimming Pool, Foot bath, Fitness centre, Beauty Services, Couples massage, Pool with view, Indoor pool (all year), Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Outdoor pool, Pool bar, Manicure, Spa and wellness centre, Body scrub, Spa lounge/relaxation area, Indoor pool, Sun loungers or beach chairs, Outdoor pool (seasonal), Hair treatments.
Transport	Accessible parking, Car hire, Bicycle rental, Parking garage, Electric vehicle charging station.
Shops	Minimarket on site.

Guest Ratings For This Property

7.8

Based on 4651 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.3

Value For Money

7.3

Facilities

8.0

Reviewers Mention About Sheraton Fallsview Hotel

The Sheraton Fallsview Hotel receives mixed reviews. Guests appreciate the great location and beautiful view of the falls, as well as the friendly and helpful staff. However, some guests had issues w (Read More)ith slow elevators, expensive buffet restaurant, hot water, and noisy neighbors. Overall, the hotel is praised for its cleanliness and spacious rooms, but improvements could be made in certain areas such as room maintenance and food quality. The hotel's proximity to nearby activities and attractions is seen as a highlight.

Guest Reviews

John

young couple

10.0

Exceptional

Nice stay and clean

Close to everything, nice view of the falls

A bit expensive and no free breakfast

Published on 04 Jan 2024

August

young couple

10.0

Exceptional

Wonderful, beautiful, clean. Nice privacy. Made some core memories; would definitely stay again

Wonderful view

I didnt have a list of numbers in my room so i didnt know how to call front desk or room service so i didnt utilize it

Published on 04 Jan 2024

Viktria

young couple

8.0

Very good

Location

Overpriced. Extra fees for basic services

Published on 04 Jan 2024

Nina

family with young children

8.0

Very good

Good

View, staff at front desk

Stained sheets, problem with plumbing

Published on 03 Jan 2024

Kendra

with friends

7.0

Good

Location View

Pillows were horrible

Published on 03 Jan 2024

Tracy

young couple

8.0

Very good

Niagara Falls - a Bucket list visit. Overall enjoyed our stay at the Sheraton Fallsview Hotel.

Enjoyed the room, the view, holiday festive decorations, the peace we could enjoy while in the room. Having breakfast room service delivered one morning. location easy to get to other interests while visiting

the Fireplace didn't work in the room would have liked the ambiance the Fallsview Restaurant experience New Years Eve as below expectations, so what we paid feels bad. Staff clearly overwhelmed, seating was terrible experience, late even with reservations, asked twice, a couple came in with no reservations through OpenTable - a host happily seated them any way ahead of us! we were made to wait were they thought our table was...had to get out of others way carrying their plates...awkward, uncomfortable, we wanted to leave. Husband lost his appetite. Barely had any selections from the buffet -- had we not have ordered a cocktail -- we would have left.

(Read More)

Published on 02 Jan 2024

Donna

group

5.0

Passable

Not worth the price paid.

Bed comfy for me, not spouse. Room size fine.

Bathrooms can be updated better for the price. View was not the "city view" we expected. Friends had a similar room but they had a fireplace (we did not). Too much traffic for hotel guests on main level.

Published on 02 Jan 2024

Veronica

young couple

7.0

Good

It was a nice hotel with great staff and very slow elevators.

The room we were in had a nice view of the Falls. The room was clean and well maintained. The staff were absolutely wonderful.

It felt like the elevator banks werent programmed properly - the waits were so long for elevators that we and other people waiting frequently gave up and used the stairs - which is awkward for people carrying anything or with little kids.

Published on 02 Jan 2024

Serrato

young couple

4.0

Disappointing

I Will Never back

My booking never was ready, moment of registration its not ready my room, I received totally different room,obviously not better ! Garbage bag found in the room exactly Bathroom !

Parking not Good !

Published on 02 Jan 2024

Dhanonjoy

group

2.0

Very poor

Horrible.

Location

The HVAC system was not working. We were roasting in the room. Little help was provided. Could not give us a different room. We had to check out around 1:30 am. No one returned my messages or discussed the issue with me. I need a fair resolution.

Published on 02 Jan 2024