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Sheraton Cebu Mactan Resort

Mactan (0 kms from )
Punta Engaño Road, Mactan Island Lapu-Lapu City - Show on map

Ranked 3 out of 22 beach resorts in cebu

8.9
474 reviews

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Room Types Available

King Room with Courtyard View
  • Max 3 Adults
    •
  • 3 Photos available
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    The double room has a balcony. The unit has 1 bed.

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    King Room with Balcony and Ocean View
  • Max 3 Adults
    •
  • 2 Photos available
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    Guests can benefit from a balcony and sea views. The unit offers 1 bed.

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    Double Room with Two Double Beds and Courtyard View
  • Max 3 Adults
    •
  • 1 Photo available
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    The unit offers 2 beds.

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    Double Room with Two Double Beds, Balcony and Ocean View
  • Max 3 Adults
    •
  • 1 Photo available
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    Guests can benefit from a balcony and sea views. The unit offers 2 beds.

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    Junior King Suite with Balcony and Ocean View
  • Max 4 Adults
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    Guests can benefit from a balcony and sea views. The unit offers 1 bed.

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    Executive King Suite with Balcony and Ocean View
  • Max 4 Adults
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    Guests can enjoy a balcony and sea views. The unit has 1 bed.

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    Honeymoon Suite with Balcony and Ocean View
  • Max 3 Adults
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    Guests can enjoy a balcony and sea views. The unit offers 1 bed.

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    Oceanside Presidential Suite with Balcony
  • Max 4 Adults
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    Guests can benefit from a balcony and sea views. The unit offers 1 bed.

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    Sheraton Cebu Mactan Resort is featured in

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    Guest Ratings For This Property

    8.9
    Based on 474 Reviews
    100% verified reviews

    Comfort

    9.36

    Cleanliness

    9.43

    Value For Money

    8.22

    Facilities

    9.24

    Reviewers Mention About Sheraton Cebu Mactan Resort

    The Sheraton Cebu Mactan Resort receives glowing reviews for its excellent service, clean and comfortable rooms, and amazing amenities. Guests praise the friendly and proactive staff who go above and (Read More) beyond to ensure a great stay. The buffet breakfast is delicious with a variety of options. The only downside is its location, which is a bit far from the city. Despite this, guests highly recommend the resort and plan to return.

    Guest Reviews

    Natasha
    young couple
    9.0
    Superb
    Fabulous short stay and cant wait to come back again
    Staff were excellent very friendly and made to feel very special. Breakfast has large variety. Lovely beach and pool area. Japanese restaurant is excellent
    Toilets next to pool not very clean and signage to certain rooms not very clear

    Published on 03 Jan 2024

    Alexander
    young couple
    6.0
    Pleasant
    I will not be returning back to this place.
    The front view and beachfront of the property were nice. The staff were very friendly and polite. Unfortunately, thats all there is to it.
    The first room assigned to us the air conditioner did not function for 2 days before they moved us into a new room. They gave us a free wine bottle for that issue. The in room dining was average. Unfortunately, Cebu in general is only good for whale shark watching, everything else is terrible because the hotel is hours away from any activity. The front desk wont even hold food I ordered in the front desk.

    Published on 01 Jan 2024

    Emelyn
    family with young children
    10.0
    Exceptional
    Comfort and good food.
    The staff
    The beach

    Published on 31 Dec 2023

    Sayak
    family with young children
    10.0
    Exceptional
    Exceptional
    Hotel had amazing stuff.
    The location, although the hotel is less than 20 min from airport but there is place where every day you need to wait for more than 30 min in traffic. That killed many good things about the hotel. While coming back from South kids are often tired and you feel like going back to hotel room to give them comfort. However every evening you will be stuck there for 30 over min.

    Published on 16 Dec 2023

    Sarah
    young couple
    10.0
    Exceptional
    Beautiful pool areas and landscaping, fabulous friendly staff, great selection of restaurants
    Lovely light & bright restaurant with friendly staff and an enormous variety of food options for breakfast, great coffee too :-)

    Published on 12 Dec 2023

    Ashma
    family with young children
    9.0
    Superb
    Recommended will consider again!
    Overall: - Around 30 minutes from Cebu international airport. - Breakfast buffet was good - Staff are friendly and professional - Very clean and well maintained - Beach and swimming pool
    - a little bit far from the city center and tourists attractions

    Published on 07 Dec 2023

    Alice
    family with young children
    10.0
    Exceptional
    They have the superb customer service from all the resorts we've been. Very accommodating staff and
    Everything.
    Nothing

    Published on 05 Dec 2023

    Nora
    group
    10.0
    Exceptional
    Exceptional
    Clean friendly
    Need more entertainment

    Published on 30 Nov 2023

    Ella
    family with young children
    9.0
    Superb
    My family and I had a great stay but check-in and check-out process could have been better.
    - The staff were all polite and respectful. - The room was spacious. It has a separate bath and toilet. It also has a bathtub. - Cascading pools
    - The check-in and check-out process takes a lot of time. - The room we were allocated was in tower C. Tower C does not have lift to go down to the pool/restaurants. We have to walk to tower A to take the lift from tower C.

    Published on 29 Nov 2023

    Robert
    young couple
    8.0
    Very good
    Too bad about the grren led strobe lights above the bed
    It was a modern, clean full service resort. The staff are so friendly and attentive. The breakfast was the best Ive had anywhere in the Philippines. The pools are nice as well and I enjoyed the clean and well appointed workout room.
    I would have rated all perfect ratings except for one big problem. There are green led strobe lights above the bed. Every five seconds a bright green flash fills the room, and even penetrates my eyelids. Sleeping was not at easy at this place and I will not be back. I had to turn the a/c on high and get the room cold enough to hide under the blankets. This is a huge problem and when I told staff they all said they heard this before. I know smoke detectors need an indicator light, but really? I know no management staff has never had to endure a night under one of these flashing bright lights, or otherwise the problem would be rectified. I would advise to avoid this property if you value restful sleep.
    (Read More)

    Published on 27 Nov 2023

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