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Shangri-La The Marina, Cairns

Cairns City (0 kms from Cairns Aquarium)
Pierpoint Road - Show on map

Ranked 3 out of 34 best hotels in cairns

8.5
3764 reviews

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About Shangri-La The Marina, Cairns

Hotel Shangri-La, The Marina in Cairns, offers a delightful stay with its excellent location and stunning port views. The rooms are clean, bright, and spacious, providing a comfortable experience. Th (Read More)e breakfast at the hotel is amazing, offering a wide variety of choices, and the backyard restaurant and Horizon Club lounge provide delightful dining experiences. The hotel is conveniently close to attractions such as the Esplanade, restaurants, and the Reef Fleet Terminal. The pool is wonderful, and the hotel offers great service and a nice location.

Room Types Available

Horizon Club Room with Club Lounge Access
  • Max 2 Adults
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    Stylishly appointed rooms with a spacious deck from which to enjoy the eye-level views of Marlin Marina or the famous Cairns Esplanade. Includes free WiFi and full access to the property's exclusive Horizon Club Lounge with light buffet breakfast daily, all day refreshments and evening drinks and canaps.Please note that the price is based on 2 guests. There is no capacity for additional guests.

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    Executive Suite
  • Max 2 Adults
    •

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    This air-conditioned suite features a seating area with a cable TV, a minibar and a private bathroom. The balcony offers either sea views or city views. There is free WiFi available throughout.

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    One-Bedroom Suite
  • Max 3 Adults
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    The spacious air-conditioned room features a separate bedroom and lounge area. There is free WiFi available throughout.

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    Executive Marina Room
  • Max 2 Adults
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    This beautiful contemporary-style room enjoys stunning views over the Cairns Marlin Marina. All rooms have an inter-connecting room option, and a balcony to enjoy the water views. Free WiFi is offered.You can request your preferred bedding configuration in the Special Requests Box at the time of booking.

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    Executive Marina Twin Room
  • Max 2 Adults
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    This beautiful, contemporary-style room enjoys stunning views over the Cairns Marlin Marina. All rooms have an inter-connecting room option, and a balcony to enjoy the water views. Free WiFi is included.You can request your preferred bedding configuration in the Special Requests Box at the time of booking.

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    Deluxe Double Room
  • Max 2 Adults
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    Beautifully appointed guest room with a private balcony offering views of either the hotel gardens or Cairns City. Free WiFi is included.

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    Deluxe Room with Sea View
  • Max 3 Adults
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    Beautifully appointed guest room with your own private balcony overlooking Trinity Bay and the sea. Free WiFi is included.

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    Deluxe Twin Room
  • Max 2 Adults
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    This beautifully appointed guest room includes a private balcony offering views of either the hotel gardens or Cairns City.Free WiFi is included.

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    Deluxe Room with Sea View Twin Room
  • Max 2 Adults
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    This beautifully appointed guest room has its own private balcony overlooking Trinity Bay and the sea. Free WiFi is included.

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    Horizon Club Twin Room
  • Max 2 Adults
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    The spacious twin room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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    One-Bedroom Twin Suite
  • Max 2 Adults
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    This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds.

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    Horizon Club One Bedroom Suite
  • Max 2 Adults
    •

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    This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.

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    Guest Ratings For This Property

    8.5
    Based on 3764 Reviews
    100% verified reviews

    Comfort

    8.95

    Cleanliness

    8.89

    Value For Money

    8.06

    Facilities

    8.58

    Guest Reviews

    Elena
    young couple
    4.0
    Disappointing
    Disappointing, the hotel was a lot better a few years ago.
    Location is very convenient.
    The rooms were not cleaned properly. The pictures hanging in the bathroom were filled with mould. The bath robes were tatty. Floors were not cleaned each day, and quite dusty. The bar tender at the pool bar was unfriendly, and seemed to make a point of moving as slowly as humanly possible, despite there being a line of people waiting. Margaritas were not made properly and only half filled. All this feedback was passed onto the manager shortly before leaving, who offered to remove the bar charges from the bill. But all in all, we expected a lot more from this hotel.

    Published on 04 Jan 2024

    Jillian
    young couple
    4.0
    Disappointing
    Disappointing.
    Dated. Room wasnt very clean on arrival, hair and mould in the bathroom. Not worth $500 for one night. This was our first time staying and we will not be staying again.

    Published on 04 Jan 2024

    Barlow
    with friends
    4.0
    Disappointing
    Disappointing
    Property location
    Property not worth the money spent

    Published on 03 Jan 2024

    Serendipity_bay
    family with young children
    4.0
    Disappointing
    Disappointing
    Only the location
    I felt it was a fake Shangri-La brand name, it had nothing Shangri-La like. very run down property! Leaking lobby toilets etc.

    Published on 03 Jan 2024

    G
    family with young children
    6.0
    Pleasant
    Pleasant
    Location, cozy
    Check in process was painful. Property in dire need of renovation

    Published on 03 Jan 2024

    Amelia
    young couple
    6.0
    Pleasant
    Great location but probably not worth the price.
    The location was convenient, right near the wharfs and waterfront area. Easy to walk places like the the train station. The hotels pool was nice.
    The aircon didn't circulate around the room, so it was always warm in there. Staff said they'd arrange birthday 'goodies' for my partner, this wasn't followed through on which was a bit disappointing. Noisey room over the carpark.

    Published on 03 Jan 2024

    Jason
    young couple
    9.0
    Superb
    Superb
    Prime location. Walking 50m to marina where all barrier reef and island cruises launch. Then casual stroll to esplanade
    Not a great deal. The only thing we can add was the jellyfish on second trip were out a bit more than first. But no issue with suits provided.

    Published on 02 Jan 2024

    Avinash
    family with young children
    6.0
    Pleasant
    Decent place. Definitely not a Shangri-La!
    Location
    Dated facilities, 3 star at best.

    Published on 02 Jan 2024

    Feabs74
    family with young children
    10.0
    Exceptional
    Our Christmas Vacation.
    From the moment we arrived, we were treated with the most amazing service from seamless check-in and concierge service and welcome treats to amazing daily housekeeping, to complimentary water bottles plus friendly, informative, and helpful staff and we especially loved the lovely lady in the pool bar. Amazing location and fabulous room size. It really was the best location and convenient and central to everything. Loved the backyard restaurant,bar, and cafe below with delicious breakfast, lunch, and dinner options, we tried them all. We stayed for a whole week and just didn't want to leave. Another highlight we received Christmas treats on both Christmas Eve and Christmas day. Really lovely touch.
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    Published on 30 Dec 2023

    Tracy
    with friends
    5.0
    Passable
    Would not stay here again at that price. Lots of better hotels in cairns for a less amount
    The view
    One entrance in and out and its a very long walk from reception to the rooms which are furthest from reception

    Published on 30 Dec 2023

    Location & Nearby Places

    Cairns City (0.2 Km from city center)

    Pierpoint Road - Show on map

    15 Nearby Attractions

    Rusty's Markets

    0.7 km

    Muddy's Playground

    0.9 km

    Cairns Aquarium

    1.0 km

    Australian Armour & Artillery Museum

    1.0 km

    Esplanade Boardwalk

    1.3 km

    Nandroya Falls

    8.1 km

    Hypipamee Crater and Dinner Falls

    8.1 km

    Cairns Botanic Garden

    8.3 km

    Crystal Cascades

    10.7 km

    Lake Placid Cairns

    11.5 km

    Cape Tribulation

    11.5 km

    Skyrail Rainforest Cableway

    12.0 km

    Frankland Islands Boat Tour

    13.7 km

    Daintree Rainforest

    15.3 km

    Stoney Creek Cairns

    16.6 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Spa

    Beach

    Pool

    Garden

    Concierge service

    Food

    Shuttle service

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