Royal Elephant Hotel & Conference Centre, Centurion

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Category	Facilities
Activities	Live sport events (broadcast), Live music/performance, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, BBQ facilities, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area, Chapel/shrine, Garden.
Reception services	ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Evening entertainment.
Pool and wellness	Spa facilities, Outdoor pool (all year), Swimming pool, Outdoor pool, Massage, Spa and wellness centre, Swimming Pool, Fitness centre, Fitness.
Transport	Shuttle service, Airport shuttle, Accessible parking, Airport shuttle (additional charge), Airport pick up, Airport drop off, Shuttle service (additional charge).

Guest Ratings For This Property

8.4

Based on 357 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

8.7

Value For Money

8.5

Facilities

8.7

Reviewers Mention About Royal Elephant Hotel & Conference Centre

The Royal Elephant Hotel & Conference Centre is praised for its character, friendly staff, and well-maintained facilities. Some guests enjoyed their time dining at the on-site restaurants, while othe (Read More)rs appreciated the Moroccan-style lodge and its amenities. The hotel is described as aesthetically pleasing, with beautiful rooms and bathrooms. However, some guests mentioned that the breakfast is not halal-friendly. Overall, the hotel receives positive feedback for its service and amenities.

Guest Reviews

Veronica

with friends

10.0

Exceptional

It was nice

The overall service, the staff were kind and the breakfast was amazing. The room was neatly clean and it was comfortable.

The WiFi was not working

Published on 21 Dec 2023

Tasneem

with friends

9.0

Superb

Pool clised to early for summer evening 18h00. In the morning it was not clean, large insect in the pool.

Published on 13 Dec 2023

Ahmed

family with young children

3.0

Poor

Will stay here again only when forced to do so, because of the location

Good location for our purposes

Mainly the staff, unhelpful and rude Also the cleaning staff insisted on cleaning our rooms BEFORE checkout time Rooms were not as clean as they should have been, certainly not up to the standards of other hotels

Published on 07 Dec 2023

Eugenie

review category business travellers

8.0

Very good

Perfect as we attended a function on the property.

Was wondering why the linnen room was not closed during our stay not a pretty site?

Published on 04 Dec 2023

Paterson

solo traveller

10.0

Exceptional

Great place!

Nothing all was good.

Published on 25 Nov 2023

Sipho

young couple

10.0

Exceptional

Deign of the rooms.

Published on 19 Nov 2023

Mphothu

family with young children

5.0

Passable

The room was okay and clean

There was no bottled drinking water, ordered juice and milkshake from the restaurant and the restaurant ACTUALLY FORGOT ABOUT IT, I had to cancel my order after 2 hours

Published on 10 Nov 2023