Phulay Bay, A Ritz-Carlton Reserve

I recently had the pleasure of staying at Phulay Bay, and I must say, it was an experience beyond compare. From the moment we arrived, the service was impeccable, setting the tone for an extraordinary stay. The hotel staff went above and beyond to ensure every aspect of our visit was flawless. The room we stayed in was not just spacious; it was palatial. Elegantly furnished and equipped with every imaginable luxury, it provided a serene sanctuary that we looked forward to returning to each day. One of the highlights of our stay was the dining experience. The breakfast spread was not only vast but also delectable, offering a variety of options to cater to every palate. The dinners were equally delightful, featuring an array of Thai delicacies prepared to perfection. The culinary journey here was nothing short of a gastronomic adventure, and we savored every bite. For those with a penchant for exquisite Thai cuisine, Phulay Bay was a paradise. The chefs showcased their culinary expertise, allowing us to indulge in authentic, mouthwatering dishes that were a true delight to the senses. The pice de rsistance, however, was the infinity pool. Majestic and sprawling, it overlooked the breathtaking landscape, making every swim a surreal experience. The sheer beauty of the pool, especially against the backdrop of the stunning surroundings, made it the most enchanting infinity pool I've ever had the pleasure of swimming in. It's hard to find fault with Phulay Bay. The attention to detail, the unparalleled service, the luxurious amenities, and the outstanding cuisine - everything was meticulously crafted to provide an experience of the highest caliber. My partner and I spent a blissful month here for our honeymoon, and we couldn't be happier with our choice. Phulay Bay exceeded our expectations in every way imaginable. Without a doubt, we will cherish the memories of our stay here, and we eagerly anticipate the day we can return

We were highly disappointed with our stay . The villa given to us was right in front of the swimming pool which resulted in lack of privacy and all day music disturbance, consequently not meeting the standard expected from a villa in a 5 star resort. The booking was done through booking.com, which may be a reason for the management attributing us a sub-standard accommodation to us, which is unfair provided we paid full price since there were no deal on that booking. The old fashioned style design and lack of connectivity is not compensated by the oversized accommodation. As a comparison, Banyan Tree resort Krabi that provided us an amazing ultra-modern connected villa with amazing interior finishing and amazing service for half prize of Phulay Bay. The interaction with Phulay Bay stilted staff was artificial unlike every other resorts during our stay in Thailand .