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Hotel

NELSON Hotel

Ranked 36 out of 39 best hotels in norwich

7.3
(930 reviews)

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Top Facilities

parking

parking

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All Facilities for NELSON Hotel

Category Facilities
Activities Beach.
Business facilities Fax/photocopying.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous Non-smoking rooms, Lift, Non-smoking throughout, Family rooms.
Safety features Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals, Hand sanitizer in guest accommodation and key areas.
Room Amenities Heating.
Food & Drink Wine/champagne.
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping.
Common areas Shared lounge/TV area.
Reception services Express check-in/check-out, Private check-in/check-out, 24-hour front desk, Invoice provided.
Physical distancing Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available.
General Free parking, Parking.
Entertainment and family services Indoor play area.
Transport Street parking, Accessible parking.
Pool and wellness Beachfront.
Shops Minimarket on site.

Guest Ratings For This Property

7.3
Based on 930 Reviews
100% verified reviews

Comfort

7.7

Cleanliness

7.8

Value For Money

7.9

Facilities

7.2

Reviewers Mention About NELSON Hotel

The NELSON Hotel is praised for its exceptional value for money, friendly staff, and clean rooms. Guests enjoyed the free parking, sea view rooms, and comfortable beds. The hotel offers good food wit (Read More)h plenty of choices, although some mention the room decor is a bit dated. Overall, guests had a pleasant stay, felt safe, and enjoyed the nearby activities. Staff members were attentive and went above and beyond to make guests feel welcome.

Guest Reviews

Ewelina
young couple
6.0
Pleasant
Not to bad but could be better
Very good localization, super sea view from room, near restaurant, and beach
Central heating was off from evening till morning and room was cold. Rooms need some painting and decorating

Published on 02 Jan 2024

Jodie
young couple
10.0
Exceptional
Everything at this hotel was great. I love that it is so close to everything, and our room was really nice! Will definit
Very close to the pier and other amenities. Was nice and clean, and staff were very friendly. Will definitely return in the summer!
N/A

Published on 01 Jan 2024

Deborah
solo traveller
10.0
Exceptional
Lovely
Wonderful lady who very helpful and kind
Nothing

Published on 03 Dec 2023

Lorraine
young couple
5.0
Passable
Shame some money cant be spent on updating the rooms
Its a lovely building, good position, the staff were very friendly and helpful.
What lets this hotel down is the dated rooms which are small and in need of modernisation. The room was warm and the hot water plentiful, but the bed was so uncomfortable. It was a pleasure to get up and out of it. My husband also had an allergic response to the room and we suspect the dander in the mattress was probably the culprit- his symptoms got better when we left the room.

Published on 30 Nov 2023

Andrew
solo traveller
9.0
Superb
Superb
Location was close to everything
No heating in the room

Published on 26 Nov 2023

Philip
young couple
9.0
Superb
Nice short break
Breakfast very good Nikki the manager was very nice

Published on 21 Nov 2023

Maureen
young couple
1.0
Bad
AWFUL !!!!! It ruined our weekend
We didnt get there as 2 days before we went they telephoned to say that they had coach parties in who wanted more rooms so they had to accommodate them and offered us a room at their sister Hotel The Waverley and we would have the best room on offer We didnt have a choice as such short notice so accepted as we were offered the best room at The Waverley which was absolutely awful.
The Waverley was hot dark and depressing. The bathroom needed desperately updating it was scruffy and dirty The Mattress on the bed was so thin we could feel the springs in our backs The room was airless and hot (luckily we took a fan) the plug in the sink didnt work and water sprayed from the tap over the floor when turned on The room was quite large but we had to chairs facing the door which was bizarre

Published on 21 Nov 2023

Anonymous
review category business travellers
10.0
Exceptional
Welcoming from the minute we arrived
The staff and the establishment
Everything

Published on 17 Nov 2023

Domingos
young couple
10.0
Exceptional
Exceptional
Everything
Non

Published on 13 Nov 2023

Keith
young couple
6.0
Pleasant
Ideal hotel good value for money in a great location
Nice and clean ideal location staff very friendly and accommodating
Nothing

Published on 09 Nov 2023

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