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Hotel

Moxy Richmond Downtown

Shockoe Bottom (0 kms from St. John's Episcopal Church)

Ranked 14 out of 18 luxury hotels in richmond

8.2
(56 reviews)

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All Facilities for Moxy Richmond Downtown

Category Facilities
Cleanliness & disinfecting Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms.
Reception services 24-hour front desk.
General Parking.
Room Amenities Air conditioning.
Transport Parking garage, Accessible parking.
Food & Drink Bar.

Guest Ratings For This Property

8.2
Based on 56 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

9.2

Value For Money

7.8

Facilities

8.7

Reviewers Mention About Moxy Richmond Downtown

The Moxy Richmond Downtown is praised for its great location, trendy vibes, and outstanding staff. It is recommended for short stays and offers a comfortable place to sleep. The bar has great drinks (Read More)and the lobby lounge offers comfortable seating and games. The hotel has a hip, modern atmosphere and is located in a historic building. Some reviewers mention minor issues such as slow service and parking concerns. Overall, it is recommended for a personalized and intimate experience.

Guest Reviews

Americo
family with young children
1.0
Bad
Surprisingly bad. There was no stay
Nothing the stay didnt happen, and Ive called Booking to inform what happened and to complain also called Moxy to try to fix the issue, and their staff was terrible.
The stay was cancelled by the hotel! When my wife and my son arrived at the hotel, the staff said they did not hace a room, and that it is a common practice in the industry having overbooking.

Published on 30 Dec 2023

Bobbitt
solo traveller
3.0
Poor
Poor
Located two blocks from my venue
I dont think the sheets were changed. They did not smell fresh

Published on 17 Dec 2023

Paola
solo traveller
10.0
Exceptional
Awesome
Excellent staff, friendly and willing to accommodate your needs. Ambiance

Published on 12 Dec 2023

Lyle
group
8.0
Very good
Very good
Location was incredible for Richmond Half Marathon! Property was lovely.
I had a quote from Booking.com for $478/night (including fees). I was charged $600! My confirmation number is: 3782244940 The hotel is avoiding me. I have called several times to question the discrepancy, and they do not call back or say they cannot handle my request bc the manager is busy or pre-occupied. Hmmmm.

Published on 08 Dec 2023

John
solo traveller
8.0
Very good
Conveniently located and attractive hotel.
Hotel was nice and comfortable. Also quiet. Friendly staff. Minimal amenities, but that was fine with me.
No housekeeping during stay, which was fine with me. Could have had more choices in their convenience store.

Published on 25 Nov 2023

Peter
group
5.0
Passable
You should calibrate your expectations.
Everyone was very nice and helpful. There is a "take your own" closet full of extra towels, blankets, and toiletries. There's also a huge TV in the room if you're going to watch something. They also give you a free drink to the bar.
This place is pretty much only acceptable if you're traveling by your self, and staying a night or two. With three people in a double room for 4 nights, it was terrible. No fridge, microwave, or coffee in the room. The rooms were cramped, and badly designed, the coffee in the lobby was pretty terrible, and there was no complimentary breakfast.

Published on 18 Nov 2023

Valeria
review category business travellers
9.0
Superb
Superb
Clean

Published on 26 Oct 2023

Allison
group
10.0
Exceptional
I truly enjoyed the nighttime bar and foosball!
The location was great! We walked everywhere from Moxy! We walked to restaurants, the trolley, and the walking bridge.

Published on 19 Sep 2023

John
young couple
8.0
Very good
Satisfied and suited our needs.
Modern and quirky.
No breakfast, only snacks.

Published on 17 Sep 2023

Fred
young couple
9.0
Superb
Fabulous and responsive staff made the stay like one with attentive friends
Lots of ways to hang up clothes; the mirror in the room was remarkable, natural light, great tv and internet; excellent coffee; funky lobby, and a hallway of 33 1/3 rpm memories
Clean window for the view

Published on 10 Sep 2023

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