Mitsis Rinela Beach Resort & Spa, Crete, Greece

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Location & Nearby Places

42.4 Km from city center

Kokkíni Chani

15 Nearby Attractions

Watercity Waterpark

2.4 km

Knossos

10.1 km

Aquaworld Aquarium

11.3 km

Heraklion Archeological Museum

11.4 km

Koules Fortress

11.6 km

Agarathos Monastery

11.6 km

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All Facilities for Mitsis Rinela Beach Resort & Spa

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Aerobics, Darts, Windsurfing, Tennis equipment, Themed dinner nights, Beach, Tennis court, Snorkelling, Canoeing, Billiards, Table tennis, Diving.
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms, Soundproof rooms, Allergy-free room.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Room Amenities	Air conditioning, Heating, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar.
Safety & security	Security alarm, Fire extinguishers, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers.
Common areas	Sun terrace, Outdoor fireplace, Shared lounge/TV area, Games room, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Valet parking, ATM/cash machine on site, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Children's playground, Indoor play area, Kids' club, Entertainment staff, Babysitting/child services, Nightclub/DJ.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Foot massage, Private beach area, Hair cut, Massage, Kids' pool, Swimming Pool, Beachfront, Beauty Services, Couples massage, Fitness classes, Spa/wellness packages, Neck massage, Body treatments, Facial treatments, Spa facilities, Hair styling, Head massage, Salt-water pool, Outdoor pool, Pedicure, Pool bar, Manicure, Personal trainer, Spa and wellness centre, Back massage, Hair colouring, Full body massage, Body scrub, Spa lounge/relaxation area, Hand massage, Sun loungers or beach chairs, Yoga classes, Hair treatments.
Transport	Car hire, Bicycle rental, Public transport tickets, Shuttle service (additional charge), Shuttle service.
Outdoor & View	Terrace.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

8.3

Based on 534 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.1

Value For Money

8.2

Facilities

8.9

Reviewers Mention About Mitsis Rinela Beach Resort & Spa

The Mitsis Rinela Beach Resort & Spa receives highly positive reviews from guests. The standout features mentioned include the friendly and attentive staff, extensive selection of food and beverages, (Read More) spacious and comfortable rooms, enjoyable pool and beach areas, various activities offered, and excellent service throughout the resort. Guests also appreciate the cleanliness of the rooms, the delicious food, and the special touches provided by the staff. Overall, it is highly recommended for a luxury and relaxing stay.

Guest Reviews

Tolu

solo traveller

8.0

Very good

Lovely resort with friendly staff.

Clean, friendly staff and spacious resort.

The resorts a la carte restaurants were disappointing. Not much options on the menu and quality of food not great. Ironically the hotels main buffet restaurant had a large selection of tasty food morning, day and night. Also despite advertising lots of onsite activities, there wasnt actually much happening. This may be due to the time we came as it was nearing end of season.

Published on 15 Nov 2023

Amal

family with young children

10.0

Exceptional

The beach, the vibe, the atmosphere

The food was not so good

Published on 15 Nov 2023

Ana

young couple

10.0

Exceptional

10/10, would recommend.

We loved the staff - everyone is incredibly warm and welcoming. The attention to detail in the room and in the service in general is amazing. We felt so comfortable we did not want to leave the hotel (even though we did to get to know the island). The food is amazing and very varied - not only in the main restaurant but the different bars and restaurants with reservations. We stayed in a room with a garden view and it was still very beautiful. The beach is amazing, and the pool is as well. What also amazed us was the cleaning service of the room - everything was so well cleaned every day. Also, in most all-inclusive hotels, some cocktails/restaurants are not included. We found it surprising that literally everything is included. The comfort of the room and the hotel spaces is top-notch! We will definitely come back with our families and friends. 10/10, would recommend without a doubt. We are very happy with our stay. Thank you so much Mitsis Rinela!

(Read More)

Nothing to point out. Everything was amazing.

Published on 09 Nov 2023

Kaka

solo traveller

10.0

Exceptional

The hotel was excellent; everything was well-organized, the food was delicious and varied, the drinks were excellent, and the staff was incredibly helpful and kind.

Published on 09 Nov 2023

Oksana

young couple

10.0

Exceptional

It was the best vacation ever :)

Nice location, renovated hotel, amazing food!!! Clean rooms. Perfect beach and sea.

Published on 08 Nov 2023

Elena

family with young children

10.0

Exceptional

Everything was perfect.

Very nice hotel with all the facilities. We had an upgrade to a very beautiful room with sea view and direct access to a semi-private pool. Waiters were very nice and friendly. Very nice beach, comfortable sunbeds, transparent water, nice sand.

Here and there the food could be a bit better, but anyway there is a lot of choice.

Published on 06 Nov 2023

Meroe

group

6.0

Pleasant

Decent

The area is nice and the actual hotel is beautifully created! The cleanliness is good and the beach and pool area is great! Some of the staff were lovely.

I didnt like the food, disgusting and not 5 stars at all, even in the restaurants that he only seasoning they know is salt its gross. Everything tastes old and tart or sharp I would avoid altogether and go outside for meals. None of the staff know whats going on you have to wait a while for staff to ask other staff etc

Published on 04 Nov 2023

Eloisa

family with young children

9.0

Superb

Gorgeous hotel

Great hotel, beautifully and cleverly designed and well laid out. Felt premium but for a reasonable price. Good inclusive facilities and lovely restaurants, beach was clean with loads of sun beds, clear sea and very shallow and safe for kids.

The main pool is crazy deep, although there are splash pools by the water slides, if you have kids that aren't strong swimmers I'd recommend getting a shared pool room. It's a real shame that they decided to make the main pool 3 meters deep, it was barely used & my 5 year old wouldn't go in as it was only shallow by the steps in, then got deep very quickly. I'd also say some of the staff weren't the most smiley/friendly but they all worked extremely hard & the guys at the beach bar were really lovely.

Published on 03 Nov 2023

Ermis

with friends

9.0

Superb

Very stressfree

Great location, close to the beach, wonderful pool beds and pools. There was a good layout of the property so we easily found our way around while exploring.

The air conditioning could have been better. We had trouble turning the temperature down. Lots of children, maybe think of an adults only area?

Published on 24 Oct 2023

Jodie

young couple

6.0

Pleasant

Not a 5 star, Great room, bad food & awful staff

Only thing I liked was The accommodation - the room was amazing, so clean great air con comfiest bed ever

This is not a 5 star hotel! The food & staff really let the mitsis quality name down. The food was always freezin, flavourless took ages & the rudest staff of any hotel i Have been to (and I have been to a lot!) some days we never would get our tea /coffee In breakfast, the Italian restaurant we were seated then no one came over until they asked what we wanted. But We hadnt been shown a menu then he told us well you should have gone into the wifi & looked at the menu ..how are we meant to know that!! The guy at the theatre bar is the rudest person (the beach bar staff were so lovely) The food in the creperie was great, the pizza on beach & gyros were also sooo lovely but again the pizza staff was the rudest women I have ever met

(Read More)

Published on 07 Oct 2023