Overall Rating (531 Reviews)
Zona Hotelera (10.9 Km from city center)
Blvd Kukulkan Km. 11.5 Zona Hotelera
5 Nearby Attractions
Playa Tortugas
4.8 km
Playa Delfines
6.9 km
El Rey Ruins
6.9 km
Chichen Itza
8.9 km
Isla Mujeres
10.1 km
parking
bar
Restaurant
Room service
Meeting/banquet facilities
24-hour front desk
Tennis court
Sauna
Fitness centre
Golf course (within 3 km)
Terrace
Non-smoking rooms
Airport shuttle
Laundry
Dry cleaning
Facilities for disabled guests
Games room
Ironing service
Lift
Express check-in/check-out
Safety deposit box
Currency exchange
Spa and wellness centre
Massage
Billiards
Table tennis
Darts
Hot tub/Jacuzzi
Chapel/shrine
Packed lunches
Car hire
Tour desk
Heating
Fax/photocopying
Luggage storage
Air conditioning
Designated smoking area
ATM/cash machine on site
Private beach area
Sun terrace
Concierge service
Entertainment staff
Private check-in/check-out
Special diet menus (on request)
Airport shuttle (additional charge)
Shared lounge/TV area
Evening entertainment
Adult only
Daily housekeeping
Wine/champagne
Fruits
Airport pick up
Airport drop off
Coffee house on site
Outdoor furniture
Beauty Services
Spa facilities
Fitness
Yoga classes
Personal trainer
Beach
Themed dinner nights
Tour or class about local culture
Live music/performance
Live sport events (broadcast)
Aerobics
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Physical distancing rules followed
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
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