Hyatt Place San Antonio Northwest/Medical Center, San Antonio

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All Facilities for Hyatt Place San Antonio Northwest/Medical Center

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Outdoor furniture.
Safety & security	Security alarm, 24-hour security, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas.
Reception services	Express check-in/check-out, Private check-in/check-out, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year).
Transport	Accessible parking.

Guest Ratings For This Property

7.7

Based on 1047 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

7.9

Value For Money

7.8

Facilities

7.8

Reviewers Mention About Hyatt Place San Antonio Northwest/Medical Center

The Hyatt Place San Antonio Northwest/Medical Center receives positive reviews for its clean and comfortable rooms, friendly and helpful staff, and well-prepared breakfast with a good selection of op (Read More)tions. Guests appreciate the convenient location near restaurants and activities. The front desk staff, especially Robert, is praised for their exceptional customer service and willingness to accommodate guests' needs. Overall, guests are satisfied with their stay and would recommend the hotel.

Guest Reviews

Jesus

family with young children

9.0

Superb

Clean, good staff.

Breakfast good

Published on 02 Jan 2024

Ricardo

family with young children

10.0

Exceptional

Comfortable

Dog friendly; staff is friendly and helpful; spacious room for my family of 6; its not busy around the hotel, quiet.

None

Published on 02 Jan 2024

Eric

family with young children

10.0

Exceptional

Awesome place to stay during my holidays with my family. Recommend

Breakfast was great. Food on the menu is awesome

I loved everything about my stay

Published on 29 Dec 2023

Erica

young couple

10.0

Exceptional

Awesome.. will definitely stay again

Clean neat and friendly staff

Published on 27 Dec 2023

Rosa

family with young children

10.0

Exceptional

Excelente

Clean

Published on 21 Dec 2023

Anonymous

family with young children

10.0

Exceptional

Good location with good restaurants close by. Hotel was was and the staff was very friendly.

Published on 21 Dec 2023

Jim

family with young children

5.0

Passable

Disappointed in the stay

Location

I booked a 2 bed room and when we arrived I was told they were out of that room. Then we found a roach and spider in the bathroom.

Published on 21 Dec 2023

Osorio

family with young children

4.0

Disappointing

I liked the location.

The size of the room said for 6 people and we were crowded. Bed was really hard, the couch was dirty. They were in the process of remodeling something and the price wasn't worth what i paid.

Published on 18 Dec 2023