Holiday Inn Lancaster, an IHG Hotel, Lancaster

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All Facilities for Holiday Inn Lancaster, an IHG Hotel

Category	Facilities
Activities	Badminton equipment, Golf course (within 3 km), Cycling.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Shallow end, Heated pool, Air conditioning, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Picnic area, Shared lounge/TV area, Garden.
Reception services	24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Kids' outdoor play equipment, Children's playground, Board games/puzzles.
Pool and wellness	Spa facilities, Steam room, Swimming pool, Personal trainer, Massage, Kids' pool, Swimming Pool, Fitness centre, Indoor pool, Fitness/spa locker rooms, Fitness classes, Indoor pool (all year), Yoga classes, Fitness.
Transport	Accessible parking, Car hire.

Guest Ratings For This Property

7.4

Based on 3280 Reviews

100% verified reviews

Comfort

7.9

Cleanliness

7.9

Value For Money

7.3

Facilities

7.7

Reviewers Mention About Holiday Inn Lancaster, an IHG Hotel

The Holiday Inn Lancaster offers clean and spacious rooms, with some noise from the air conditioning unit. Guests commend the service and enjoy the good breakfast. The hotel is a 40-minute walk from (Read More)town, but convenient park and ride bus services are available for �1. The pool and health suite are praised, even though not all guests used them.

Guest Reviews

Keith

family with young children

10.0

Exceptional

Good

Lovely pool for swimming, clean and good food, but a little expensive

Food choices and over priced

Published on 05 Jan 2024

Mags45

young couple

9.0

Superb

Nice hotel, good facilities including pool and gym. Good selection at breakfast and friendly staff. Rooms are very spacious.

Would be nice to have 2 easy chairs in the room. Some hooks in the bathroom for robes and wet towels. And some drawers in the room for undies.

Published on 04 Jan 2024

Jodie

family with young children

10.0

Exceptional

Brilliant

Everything

Nothing

Published on 03 Jan 2024

Debbie

young couple

10.0

Exceptional

would highly recommend, great for overnight stay.

nicely furnished rooms , comfy bed. lots of space , lovely & warm. Nice evening meal in restaraunt.

nothing negative

Published on 03 Jan 2024

Catherine

family with young children

10.0

Exceptional

The pool

The corridors and room doors need painting and the carpet cleaning

Published on 03 Jan 2024

Glenn

young couple

2.0

Very poor

Would not recommend this hotel and very disappointed

Room was a nice size

We asked for room service for breakfast but unfortunately it was stone cold. We couldnt eat it

Published on 02 Jan 2024

Faragher

family with young children

10.0

Exceptional

Amazing service, breakfast plentiful

Hair dryer not working

Published on 02 Jan 2024

Mac

young couple

7.0

Good

Good for an overnight stay or base to explore region.

Good sized room with all the usually expected services in working order. Breakfast included in the room price. Free access to swimming pool / sauna

Restaurant - drinks & food (mainly fast food) to order were overpriced. Service charge added to bill without this being advised. Only pointed out by reception when settling at check out. We were there on a stormy night & the room we were in needed more efficient sound proofing as the conditions outside were very audible.

Published on 02 Jan 2024

David

young couple

8.0

Very good

Great nights sleep

Really easy to get to, just off the motorway but far enough back for a quiet nights sleep. Good size car park, really friendly reception team, clean modern rooms.

The drain in shower tray appeared to be blocked, letting water spill out.

Published on 02 Jan 2024

Joshua

young couple

3.0

Poor

Unsecure

Facilities were good

We were given a room a key 10 mins later then arrival time. We went upstairs scanned into our room to only find another guest staying in the room. This made us feel very uncomfortable and worries at the fact this could happen to us too. Then when we went downstairs to question the confusing we had no apology and a cant be arsed attitude. We then got assigned another room to which was a family sharing room with a conjoining door to another room which someone kept trying to open. We spent the night very uncomfortable and feeling unsecure.

Published on 02 Jan 2024