Holiday Inn Johor Bahru City Centre, an IHG Hotel, Johor Bahru

About Holiday Inn Johor Bahru City Centre, an IHG Hotel

Every traveler will enjoy the fantastic amenities at the family-friendly Holiday Inn Johor Bahru City Centre, an IHG Hotel. A comfortable and delightful stay is guaranteed by the 335 well-appointed, modern, and spacious rooms, which come with features like Key card entry and balconies with city views. A restaurant, an outdoor pool, and a fitness center are among the additional services provided by the hotel. Kranji War Memorial is located 5 kilometers from the hotel, while JB City Plaza is about 1.7 km away.

Top Facilities

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bar

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Location & Nearby Places

Johor Bahru City Center (23.4 Km from city center)

Jalan Tun Abdul Razak 80000

14 Nearby Attractions

Angry Birds Activity Park

0.0 km

Johor Bahru Old Chinese Temple

0.3 km

Pasar Karat

0.5 km

Arulmigu Sri Rajakaliamman Glass Temple

0.7 km

Sultan Ibrahim Building

0.7 km

Chinese Heritage Museum

0.8 km

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All Facilities for Holiday Inn Johor Bahru City Centre, an IHG Hotel

Category	Facilities
Activities	Happy hour.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Air conditioning, Rooftop pool, Safety deposit box.
Food & Drink	Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Entertainment and family services	Indoor play area.
Transport	Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off, Shuttle service (additional charge).
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fitness/spa locker rooms, Sun loungers or beach chairs, Fitness.

Guest Ratings For This Property

8.5

Based on 3675 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.3

Facilities

8.6

Guest Reviews

Joey

family with young children

9.0

Superb

Comfortable

The room size and the comfort of the bed. Hair dryer with high Watts.

Nil

Published on 05 Jan 2024

Zainal

young couple

8.0

Very good

Nice but the price is a bit high

Location

Breakfast need to improve.iv

Published on 04 Jan 2024

Hasmani

solo traveller

8.0

Very good

The food was excellent

Published on 04 Jan 2024

Pauline

family with young children

8.0

Very good

Comfy bed and friendly staff

The room is spacious and I like the wardrobe is an open concept - hang up or take out your clothes any time. There were also a soft pillow and a firm pillow provided for each person though the firm one feels soft to me. The shower area is spacious and the shower soap, shampoo, conditioner, hand soap and body lotion were provided and in big bottles. From the lift lobby at room level, we can see the traffic at the customs.

We need to change the lift when going to rooms. It was kind of inconvenient as there were alot of people waiting for the lifts. There were only 2 lifts to cater for carpark and ground floor.

Published on 04 Jan 2024

Samsiah

family with young children

6.0

Pleasant

It could be a perfect staycation.

The hotel is extremely close to the johor immigration checkpoint making it super convenient if you travel by train or bus.

The staff is undertrained. At almost 11 am, I attempted to check in but was informed by Ms. Farhana that the check-in time was 3 pm. I politely requested an earlier check-in at 1 pm, but she firmly stated it's the hotel policy due to the holiday season. Despite this, I tried again at 1 pm, and Ms. Verra assisted us. She allowed an early check-in but mentioned that a positive Google review would be appreciated. This raised concerns about sincerity. We paid in cash for the buffet dinner, but an hour later, a staff member called to confirm payment, disrupting our evening. This raised questions about the staff's adherence to SOP or proper payment recording. Fortunately, I had the receipt, emphasizing the importance of keeping receipts.

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Published on 03 Jan 2024

Halinah

young couple

9.0

Superb

Fantastic

It very nice n very convenient area

Published on 02 Jan 2024

I

family with young children

8.0

Very good

Convenient location.

Long queue for check in and breakfast.

Published on 02 Jan 2024

Falizah

family with young children

10.0

Exceptional

The staff are friendly.. I saw one of ur staff trying his best to explain to the customer in a claim way.. Good job.. Keep it up

Nil

Published on 02 Jan 2024

Jacqueline

family with young children

10.0

Exceptional

Our Experience

The staff are professional as always. All arrangements are well taken care of.

My request for connecting room always not fulfilled. Hopefully next time the hotel can make it happen. The breakfast crowd is overwhelming. Service staff unable to manage professionally.

Published on 01 Jan 2024