Holiday Inn Express Pittsburgh West - Greentree, an IHG Hotel, Pittsburgh

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All Facilities for Holiday Inn Express Pittsburgh West - Greentree, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (snacks), Vending machine (drinks).
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Laundry.
Services & Extras	Key card access.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Physical distancing rules followed, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport	Accessible parking, Car hire, Parking garage.

Guest Ratings For This Property

8.3

Based on 1342 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

8.5

Facilities

8.5

Reviewers Mention About Holiday Inn Express Pittsburgh West - Greentree, an IHG Hotel

The reviewer enjoyed their stay at the Holiday Inn Express Pittsburgh West - Greentree. They mentioned that the rooms were clean and the beds were comfortable. However, they gave it 4 stars because t (Read More)he water had an unpleasant odor and the shampoo and hand wash were watered down. The breakfast spread was also disappointing due to a broken oven. The staff were pleasant and there was ample free parking. The location was close to downtown and the interstate, but not considered very walkable. The hotel also had a park across the street. Overall, the reviewer had a satisfactory experience.

Guest Reviews

Anna

family with young children

10.0

Exceptional

Clean spacious room, comfortable beds and good amenities. We enjoyed our stay

Published on 31 Dec 2023

Benedict

young couple

2.0

Very poor

Disappointed

We found a ladybug crawling in our room on our first night. It was quite disgusting. We also killed a fly on the second night.

Published on 30 Dec 2023

Srivatsan

family with young children

8.0

Very good

-

Closer to the city

Breakfast. Very less and not so good option for vegetarians.

Published on 30 Dec 2023

Lisa

review category business travellers

7.0

Good

The room was comfortable and clean.The location is fairly close to downtown and safe.

The breakfast was ok.More variety was needed. The staff was friendly, however, i did not like the assumptions made about me. While chatting two of the front desk attendants some how felt that the bus was the best option when i told them i was taking the uber.one commented that if i want to spend my money on uber that's my issue. I do not think that comment was appropriate.

Published on 17 Dec 2023

Erica

young couple

6.0

Pleasant

It was ok the people at the desk were very nice. We had to go looking for the people for toilet paper and towels. Our soap ran out as well. Over we made the best of it. Need more stores walking distances.

People in the kitchen for breakfast were kinda rude. My fiance would say good morning and try to start a conversation and they wouldn't even answer her. The food could be better as well. More options and milk was expired.

Published on 05 Dec 2023

Daniel

young couple

10.0

Exceptional

Best Holiday Inn in the PGH area, HANDS DOWN!

Our King suite was AMAZING! We loved the amenities provided, the front desk was extremely helpful when we needed, the gym facilities were clean and organized and the pool temperature was absolutely PERFECT!

Nothing jumps out that we didn't like. We loved our stay and honestly didn't want to leave.

Published on 04 Dec 2023

Paula

family with young children

8.0

Very good

May or may not stay again

Loved location, front desk staff minus one, was so nice. Lobby was beautifully decorated and breakfast was good. Size of room was good too.

The room was so outdated. Couch is not comfortable to sit on. Stained bench in room. Dirty carpet and shower leaked all of the way into the carpeting ! The curtain can not contain the water. Water everywhere. Front desks solution, as thye already knew what I was talking about, was to lay a bunch of towels on the floor first to soak up the water. Handed us a lot of them! View stunk, but that was not a priority for me.

Published on 29 Nov 2023

Dan

young couple

8.0

Very good

Good hotel.

Clean. Easy access.

Wish it had more near by. Restaurant next door had weird hours. Not the hotels fault.

Published on 28 Nov 2023

Melissa

family with young children

10.0

Exceptional

A comfortable stay in a great location

Great location and a very comfortable hotel. Everything was very clean and the staff very nice. I also loved the Christmas decorations!

The only thing I would change would be making the pool warmer, especially in the winter months. One thing I look for when booking is an indoor pool and my son couldn't even get in past his knees because it was so cold.

Published on 27 Nov 2023