Holiday Inn Express Newcastle Gateshead, an IHG Hotel, Durham

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Holiday Inn Express Newcastle Gateshead, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Safety deposit box, Heating.
Food & Drink	Wine/champagne, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Vending machine (drinks), Restaurant, Bar.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available.
Transport	Accessible parking.

Guest Ratings For This Property

8.4

Based on 3889 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

8.7

Facilities

8.5

Reviewers Mention About Holiday Inn Express Newcastle Gateshead, an IHG Hotel

The Holiday Inn Express Newcastle Gateshead is praised for its convenient location near the railway station and amenities, such as nearby takeaways and paid parking. Guests appreciate the clean rooms (Read More), great walk-in showers, and efficient heating. The staff are described as friendly and helpful, and the rooms well-maintained for the price. However, there were some challenges with parking rules and potential price increases during nearby events. Overall, a recommended stay for its excellent breakfast and close proximity to attractions.

Guest Reviews

Clive

family with young children

9.0

Superb

Lovely room and very friendly staff.

N/A

Published on 04 Jan 2024

Nagy-kocsis

family with young children

8.0

Very good

Helpful staff, excellent breakfast, brilliant shower (Dove shampoo, and body washes!)

The sofa bed was really uncomfortable, like a middle age torturing device, but all in all the room was perfect for one night stay with the kids. Could have more lights in the room, felt a bit dark in there.

Published on 04 Jan 2024

Barrie

young couple

10.0

Exceptional

Excellent staff & accommodation.

The breakfast is excellent & we had a lovely stay

Nothing it was fine for what we wanted.

Published on 04 Jan 2024

Tim

family with young children

6.0

Pleasant

Noise from 2 to 4 am from guests returning from town

Published on 04 Jan 2024

Carin

family with young children

10.0

Exceptional

Great stay in a lovely place

The staff were friendly and comfortable with children. We enjoyed the tea and coffee station. The staff were very attentive.

The corridors were quite loud during the night.

Published on 03 Jan 2024

Mark

young couple

10.0

Exceptional

Excellent short break

Breakfast was good lot of choice room very comfy

Published on 03 Jan 2024

Kevin

solo traveller

8.0

Very good

Just what was needed really

Clean and Tidy

Nothing really

Published on 03 Jan 2024

Anonymous

young couple

6.0

Pleasant

Slept very well

Location

Very strong smell of drugs ( weed)

Published on 03 Jan 2024

Shaun

family with young children

8.0

Very good

Very friendly staff. Helpful staff Nice breakfast. Comfy room

Not enough plugs or usb plugs to charge phone. Only 1 on my side of bed. Needs to be both sides. And a small fridge in the room would be. Perfect So people could bring there own milk. Instead of them sachets . Of which I had to use 10. In my pint pot Would have rather brought my own milk Lot's of people now use different milks. ???

Published on 03 Jan 2024