Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection, Durham

This property has been featured in "50 Best Hotels In Durham ".

See Complete List

Top Facilities

parking

bar

wifi

food

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Classic King Room

Max 2 Adults

View Deal

This room offers a double bed, a flat-screen TV, a mini-fridge.

Superior King Room

Max 2 Adults

View Deal

This spacious room offers individual contemporary d�cor and fine furnishings. With a large double bed, this light and airy room also includes a flat-screen TV, a walk-in shower, and a mini-fridge.Please note these rooms can accommodate a cot.

Small Double Room

Max 2 Adults

View Deal

This small double room features a dual-function rainfall shower, a flat-screen TV, free WiFi and black-out curtains.Please note these rooms cannot accommodate a cot.

View All Rooms

All Facilities for Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

Category	Facilities
Business facilities	Fax/photocopying.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Designated smoking area, Non-smoking throughout.
Accessibility	Upper floors accessible by stairs only, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Bath, Shower, Body soap, Toilet.
Room Amenities	Wardrobe or closet, Desk, Carpeted, Iron, Fan, Trash cans, Non-feather pillow, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Restaurant, Special diet menus (on request), Outdoor furniture.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.

About This Property

Cairn Hotel Newcastle is a modern, boutique hotel located in the heart of Jesmond’s lively Osbourne Road and less than a mile from the centre of Newcastle.

Guest Ratings For This Property

7.1

Based on 4609 Reviews

100% verified reviews

Comfort

7.7

Cleanliness

7.7

Value For Money

7.8

Facilities

7.4

Guest Reviews

Jonathan

review category business travellers

7.0

Good

Good location , good price

Everything was simple and no need for any changes

Published on 04 Jan 2024

Andrew

young couple

1.0

Bad

Nothing

I have never ever met a receptionist so rude in all of my life. should not be working in a hotel.

Published on 04 Jan 2024

Andrew

young couple

1.0

Bad

Nothing

No Hot water for a shower in Morning, receptionist was so rude it was beyond belief. Manager not available or not bothered, emailed to complain multiple times but no reply, The owner of this hotel really needs to see what type of employees they have. or they do but don't care

Published on 04 Jan 2024

Christopher

solo traveller

6.0

Pleasant

Average

Good breakfast

Not in great condition; room not so clean; shower not functioning (too hot to use)

Published on 03 Jan 2024

Kirsty

family with young children

4.0

Disappointing

Stressful

The bed itself was comfy with nice bedding

Fire alarm went off early morning with no explanation. There was no option to purchase breakfast. Room advertised was not room given. There was a leak in the middle of the night in my room and staff seemed unbothered. No checkout staff to report issues Parking was a nightmare Smelled of weed

Published on 03 Jan 2024

Katie

young couple

3.0

Poor

Average stay.

Location good

The beds/pillows were uncomfortable, the bedding had holes in. The room smelt of smoke and the fire alarm went off on New Years Day at 10am

Published on 02 Jan 2024

Anonymous

family with young children

4.0

Disappointing

Poor experience

Restaurant was good.

Rooms were very dated and not very clean. Breakfast was very average

Published on 02 Jan 2024

Michelle

family with young children

7.0

Good

Cheap and cheerful. Met our needs at short notice.

Room was a small double but adequate at short notice. Location great for bars and restaurants and easy access into town. Top floor room so it was quite quiet. Not sure what it would be like on a weekend. Iron, ironing board, hairdryer and tea/coffee making facilities available in the room. Bathroom was clean and the hair/body gel in shower and at the sink was lovely.

Strong smell coming from bathroom during our entire two night stay. Smelled like ammonia. We had to have the window open at all times. I always strip the bed for the changeover staff to help them out before I leave. There was an old blood stain on one of the pillows and also a streak of blood on the mattress protector. I must stress that these were old stains and not fresh. Drink stains on walls where drink had been spilt.

Published on 02 Jan 2024

Niamh

young couple

7.0

Good

Friendly hotel with an odd few tweaks would be better!

We stayed two nights. Staff were friendly and appreciated the fresh towels although the cleaners never got rid of our food wed placed next to the bin/ in the bin from the night before . The bed was made but not with fresh sheets too. I also noticed the windows were covered in mold like they needed a good clean too!

as stated above about the rubbish and the bedding. Also needing a good clean in the windows

Published on 01 Jan 2024

John

young couple

9.0

Superb

Staff were very polite an attentive definitely would stay again

Clean an tidy very spacious rooms an shower was nice an hot also.

The fact fire alarms went off on the morning an everyone had to go to the assembly point. Also parking out the back wasnt the best as someone has hit our car overnight

Published on 01 Jan 2024