Holiday Inn Express Nashville-Downtown Conference Center, an IHG Hotel, Nashville

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All Facilities for Holiday Inn Express Nashville-Downtown Conference Center, an IHG Hotel

Category	Facilities
Activities	Live music/performance, Walking tours, Table tennis.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Snack bar, Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Shared lounge/TV area, Games room.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services	Evening entertainment, Board games/puzzles.
Pool and wellness	Sun umbrellas, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fence around pool, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

7.9

Based on 2185 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.4

Value For Money

7.6

Facilities

8.1

Reviewers Mention About Holiday Inn Express Nashville-Downtown Conference Center, an IHG Hotel

Review 1: The location is great, close to bars and restaurants. The staff was helpful in resolving noise issues. Rooms were clean, but the staff deals with rowdy guests. Review 2: Stayed for a bache (Read More)lor party, pleasantly surprised by the nice and clean rooms. Friendly staff and comfortable bed. Convenient walk to bars. Enjoyed the stay. Review 3: Loved the place, but parking fee was expensive. Room was spacious and clean, with good amenities. Front desk and valet staff were friendly. Hotel should improve security. Review 4: Stayed with friends for a Nashville weekend. Location is close to bars. Rooms are average but had issues with shower and noise. Buffet breakfast was good. Fitness room and pool available. Overall, a good stay for a budget and proximity to Broadway.

Guest Reviews

Katja

family with young children

8.0

Very good

Good location !

Good hotel on good location.

Breakfast could better.

Published on 05 Jan 2024

Robert

young couple

8.0

Very good

Overall good place to stay

Breakfast was good. Beds were comfortable.

Thin walls and a little pricey

Published on 03 Jan 2024

Rachel

family with young children

10.0

Exceptional

First, the interaction with the staff. They were so welcoming, from the valet to the front desk. Secondly, the room was clean, spacious, and comfortable. The breakfast was very good and always clean. The ladies who worked there started our day with hot coffee and a smile! I love the location. We walked to the stadium for a football game, and tons of entertainment, shopping, and food were 10 minutes or less from our room. It's just a perfect place for quiet after a party atmosphere!

First, the valet charge! It was not out front that a $25 + a day charge was separate, and you had to pay it to park on property. It just says valet and I assumed that meant you could have it or not. You can opt to park somewhere else, but it is a distance, and the price is pretty comparable without the convenience. It wasn't a bad thing, just an unexpected charge for first-time visitors like us. Second, the elevator and hallways had guests spills and trash that were not cleaned up unless brought to attention. Some customers have no respect and therefore should be expected, especially since that is one of your first views of the hotel. We tend to jump to snap judgment.

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Published on 03 Jan 2024

Cris

family with young children

8.0

Very good

Nice location

They did not keep the breakfast stocked and closed it down early on new years day

Published on 02 Jan 2024

Noel

group

5.0

Passable

For the price, i was not satisfied.

The front desk staff was friendly, the location was great.

We had to ask for extra towels several times, as they only left two towels , and we had 3 confirmed in the room.

Published on 01 Jan 2024

Susan

group

9.0

Superb

Room was comfy and clean - afternoon Happy hour was nice with music

Breakfast was ok.

Published on 30 Dec 2023

Carol

group

10.0

Exceptional

Very enjoyable

Loved the breakfast bar and the entertainment and appetizers at night The lobbie was beautiful

Having to pay 50.00 everyday for parking every injoya

Published on 14 Dec 2023

Paul

solo traveller

10.0

Exceptional

Hospitality and kindness was excellent. Service too was excellent

All facilities were helpful and the employees of the Holiday Inn Express were absolutely welcoming in everyway. Kind, companionate and also attentive. I'm impressed with how you're entire staff has an impressive work ethic. Assistance is huge when I travel. I know I will be staying here again for comfort, hospitality, on kindness to you're customers I would like to say from you're valet and welcoming stations, front desk, baggage claim , Cafe and the housekeeping team I extend my gratitude. I am Paul I had a wonderful time staying here at you're Holiday Inn Express and Conference center. I stay at the Seabrook Nh location often and have an iHG rewards number. I'm looking at my schedule and would enjoy another stay. Valerie is and was a savior to me. Her kindness and representing Holiday Inn' Nashville on Broadway is embedded in my stayas one huge bright spot in my first stay here at a classy, affordable yet comfortable hotel to be welcomed into Nashville. Valerie and you're welcoming shift upon my arrival and departure on Tuesday through Friday morning met my expectations. Thank You for the opportunity to write this review and compliment you're responsible and terrific staff. I will be staying here at the Holiday INN EXPRESS AGAIN NASHVILLE IN DOWNTOWN BROADWAY. I APPRECIATE YOU ALL. PAUL CIARAMIITARO

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Everything was terrific. I have no negative complaints.

Published on 12 Dec 2023

N/a

family with young children

9.0

Superb

Breakfast was great staff was very nice. Didnt like that the took my car for the valet service. Walked everywhere.

Valet service and price was a little high

Published on 09 Dec 2023

Camila

group

5.0

Passable

As soon as we opened the bedroom door the floor was all wet. because the minibar was leaking, the si

Location and breakfast

the beds were not queen as described on the website, they were twin, we slept poorly and uncomfortable with 2 people in the bed, we went to the reception to complain and the guy informed us that they do not have a queen bed even though it is on the website. bad nights. (including terrible service at reception, all staff were rude and impatient)

Published on 28 Nov 2023