Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel, Charlotte

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All Facilities for Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Category	Facilities
Business facilities	Business centre, Meeting/banquet facilities.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area, Facilities for disabled guests.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Heating, Shallow end.
Food & Drink	Special diet menus (on request).
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Reception services	24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Salt-water pool, Fence around pool, Outdoor pool, Outdoor pool (seasonal).
Transport	Accessible parking.

Guest Ratings For This Property

8.2

Based on 815 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.7

Value For Money

8.5

Facilities

8.5

Reviewers Mention About Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

The reviewer appreciates the good location and mentions that the front desk employee, potentially named Elizabeth, was friendly and helpful. They were impressed by the cleanliness of the rooms. Howev (Read More)er, they were disappointed that several amenities advertised were not available, such as breakfast, fitness center, and laundry. They also felt that the staff, while not rude, were not as welcoming as other hotels they had stayed at. Overall, they did not feel the hotel was worth the price.