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Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel

Downtown Des Moines (1 kms from Wells Fargo Arena)

Ranked 35 out of 36 best hotels in des moines

7.1
(236 reviews)

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About Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel

The Hotel Holiday Inn Des Moines-Downtown-Mercy Campus is a fantastic choice for travelers seeking convenience and excellent service. Located in Des Moines, it offers various amenities such as a restaurant, a bar, a fitness center, a business center, laundry facilities, a shared lounge/TV area, and free WiFi. Guests can enjoy the convenience of free parking, a safety deposit box, luggage storage, and a lift. The highlight of this hotel is its swimming pool and shuttle service.

Top Facilities

parking

bar

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All Facilities for Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel

Category Facilities
Activities Live sport events (broadcast), Golf course (within 3 km), Cycling.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Restaurant, Bar.
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Picnic area, Sun terrace, Shared lounge/TV area.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Sun umbrellas, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year).
Transport Shuttle service, Airport shuttle, Accessible parking, Shuttle service (free), Airport shuttle (free), Public transport tickets, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

7.1
Based on 236 Reviews
100% verified reviews

Comfort

7.8

Cleanliness

8.0

Value For Money

6.9

Facilities

7.6

Guest Reviews

Martens
family with young children
8.0
Very good
Very good
They didnt have a crib as I ordered online, and no breakfast or coffee, not sure if it was of Christmas Eve or if they never have

Published on 30 Dec 2023

Amy
young couple
2.0
Very poor
If youre into sweat lodges, this is your place!
Staff was friendly and inside was overall nice.
The room was sweltering hot, AC wouldnt turn on, let staff know, no one came to fix it so we ended up going home. We were local but were there for a party. Actually spoke to others whom got their room refunded but I guess my husband and I were the ugly step children because we got zero assistance.

Published on 11 Dec 2023

Lisa
family with young children
10.0
Exceptional
Clean, comfortable, easy check in and the staff were amazing
Clean, comfortable, easy check in and the staff were amazing

Published on 24 Nov 2023

Beatrice
review category business travellers
9.0
Superb
Very convenient and great stay.
The bed was exceptional. Very comfortable.

Published on 12 Nov 2023

Alexandria
with friends
3.0
Poor
Good location but not much else was enjoyable.
The location is nice and having a shuttle available was great.
Our room was so warm, the air didn't work. Nor did the TV. The front desk staff were pretty short with me when trying to figure out an issue with the booking.

Published on 05 Nov 2023

Ashlee
solo traveller
5.0
Passable
Passable
The tub was still a little dirty when I checked in

Published on 05 Oct 2023

Larry
young couple
8.0
Very good
We went to watch our granddaughter wrestle in the junior Olympic tournament.
Nice view, close to downtown
It was further from where we actually wanted to be.

Published on 03 Oct 2023

Heather
with friends
7.0
Good
It was a fun short trip
The shuttle was great and took us to a bus to go to the fair
They didnt put enough nights on the room key so we had to go get the key re activated

Published on 09 Sep 2023

Hussein
solo traveller
3.0
Poor
My stay in this hotel was very bad
Nothing
Tv service was good

Published on 06 Sep 2023

Frank
family with young children
1.0
Bad
Absolutley terrible , staff was in helpful with dealing with my room cancellation that never happened
Nothing
Everything

Published on 24 Aug 2023

Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel is featured in

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