Hampton Inn Cleveland-Downtown, Cleveland | Photos, Reviews & Deals @Holidify

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Snack bar, Vending machine (snacks).
Safety & security	Smoke alarms.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Transport	Accessible parking.
Pool and wellness	Fitness centre, Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.1

Based on 1060 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.6

Value For Money

7.8

Facilities

8.3

Reviewers Mention About Hampton Inn Cleveland-Downtown

The Hampton Inn Cleveland-Downtown receives mixed reviews. Some guests appreciate the nice staff and great breakfast, but mention outdated rooms and a lack of available suites. Others love the awesom (Read More)e location, helpful and friendly staff, and amazing view from the room. The breakfast selection and comfortable rooms are praised, but city noise is mentioned. The hotel is commended for its location, affordability, and helpful staff. Walkability to nearby attractions is highlighted. Some noise and offensive behavior in certain areas are mentioned, but overall, the hotel exceeds expectations for many guests.

Guest Reviews

Timothy

solo traveller

8.0

Very good

Very friendly and helpful staff.

Published on 02 Jan 2024

Alexis

young couple

1.0

Bad

More than likely wont stay again.

Location was nice

We were there for an event. Check in was at 3 and we didnt get into the room until almost 5 pm. Tried to talk with someone about noise throughout the night and was told I had to deal with it because there was nothing they could do.

Published on 01 Jan 2024

Corey

young couple

5.0

Passable

Average stay with friendly staff

Clean

Parking , and I paid more than I booked for !! And no parking

Published on 31 Dec 2023

Milan

family with young children

4.0

Disappointing

Location and people

Cleanliness, parking costs too much, rooms were not clean

Published on 30 Dec 2023

Corinne

young couple

8.0

Very good

Good location, reasonable price.

Good location; walking distance to most sites . 12:00 PM checkout and breakfast until 10:00. Heather at the front desk was very nice.

Had to read the fine print to see that we needed to request a room with a fridge and/or microwave.

Published on 29 Dec 2023

Dennis

young couple

10.0

Exceptional

Would definitely stay there again

Clean and great location

Published on 28 Dec 2023

Lynn

solo traveller

10.0

Exceptional

Pretty rooms in the heart of Cleveland

Very convenient place and really nice rooms.

The cost of parking.

Published on 28 Dec 2023

Atexcomexico

family with young children

7.0

Good

Ok caf great

Little old

Published on 27 Dec 2023

Harris

group

10.0

Exceptional

Great

Everyone was extra nice and it was very clean

Parking

Published on 22 Dec 2023

Norman

review category business travellers

6.0

Pleasant

Okay for a short stay in Downtown Cleveland

The location in downtown Cleveland is superb. This property certainly lived up to Hampton Inn's reputation for well-furnished, spacious, and comfortable rooms. The front desk staff were very friendly. The contactless check-in and smartphone activated lock are a great idea but not always 100% reliable.

The breakfast buffet is dreadful: very poor variety, no fresh fruits or vegetable options, uninspired breads and tiny muffins --- hardly worth the bother. Even the coffee was only average. The free internet was slow and frequently dropped. The absence of daily housekeeping service -- with limited service available only on request -- also was a disappointment. These aspects failed to meet my expectations, but were only minor annoyances.

Published on 21 Dec 2023