Four Points by Sheraton Midtown - Times Square, Brooklyn

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Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (snacks), Vending machine (drinks).
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking, WiFi available in all areas.
Transport	Accessible parking, Car hire.
Pool and wellness	Fitness centre.

Guest Ratings For This Property

8.1

Based on 2004 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.5

Value For Money

7.8

Facilities

8.0

Reviewers Mention About Four Points by Sheraton Midtown - Times Square

The Four Points by Sheraton Midtown - Times Square has mixed reviews. Some guests appreciate the friendly staff, comfortable beds, and clean rooms, while others mention dated decor, damage to furnitu (Read More)re and walls, and lower floor views. The hotel's location is highly praised, as it is close to Times Square and public transportation. The staff receives high praise for their exceptional customer service and genuine care towards guests. Overall, it is considered a nice and affordable hotel with good value for money.

Guest Reviews

Bilal

solo traveller

7.0

Good

Good location

No cheese at breakfast

Published on 03 Jan 2024

Jonathan

family with young children

10.0

Exceptional

Excellent

Great location if you want to be in Manhattan

No comment

Published on 03 Jan 2024

Brian

young couple

1.0

Bad

Never booking a reservation through booking.com as they failed to say I wouldnt be sleeping because of construction

Was under construction and booking.com mentioned

Published on 31 Dec 2023

Irina

solo traveller

7.0

Good

The hotel should be ranked 3 stars not 4

Overall, the stay was ok: the room was clean and had everything needed for a short stay including a coffee machine. The staff was friendly. The location is quite convenient as the hotel is located close to the Penn station, Times Square, the Lincoln Center, etc.

The furniture in the room was quite old and basic. The neighbourhood is very noisy, busy and dirty, full of cheap restaurants and cafes. The reception area is very small and simple, doesnt look like a four-star hotel.

Published on 29 Dec 2023

Eren

young couple

10.0

Exceptional

Perfect

Location is great. Hotel was clean, room was comfortable and staff was so kind. Besides, elevators are super fast. Definitely I will stay again there.

Nothing.

Published on 29 Dec 2023

Metehan

family with young children

8.0

Very good

Pretty good stay

Good location if you want to visit the main attractions of the city. Quite clean and has nice service. The room was quite spacious too. Overall, between good and very good.

Elevators are very busy in the morning, you may wait for like 10 minutes to get out. There were no slippers for the shower. Not the greatest value hotel, but you get a fairly good service overall, so you don't complain.

Published on 28 Dec 2023

Ruchika

review category business travellers

10.0

Exceptional

Value for money on the heart of Manhattan.

Excellent rooms, neat and clean ! Liked the fact they were serving hot cocoa and cake at the lobby. Breakfast was simple but so fresh. Ans eggs and waffles to order it was a one man show in breakfast area , REHMAN, who is from Bangladesh Wwas outstanding and so warm and very hardworking, an exceptional staff . I am a traveller yet to come across someone as nice as him.

Nothing I didnt like. Was perfect for a nights stay! Next to port authority.

Published on 28 Dec 2023