Fairfield Inn Kansas City Downtown/Union Hill, Kansas City

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Category	Facilities
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (drinks), Vending machine (snacks).
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, 24-hour front desk.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
General	WiFi available in all areas.
Pool and wellness	Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year).
Shops	Minimarket on site.

Guest Ratings For This Property

8.2

Based on 506 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.8

Value For Money

8.0

Facilities

8.4

Reviewers Mention About Fairfield Inn Kansas City Downtown/Union Hill

This Fairfield Inn in Kansas City is praised for its excellent value, cleanliness, and convenient location near attractions. Guests find the staff friendly and helpful, and they enjoy the good breakf (Read More)ast and nice pool. The hotel's lime water in the lobby is refreshing on hot days. One staff member, Savion, is described as attentive and kind, deserving of a promotion. The only complaint mentioned is a slippery tub without a non-slip pad. Overall, it is a great stay with helpful staff.

Guest Reviews

Anonymous

young couple

9.0

Superb

Centrally located for what we wanted to do

Published on 02 Jan 2024

Alexandrea

family with young children

8.0

Very good

Kitchen staff very friendly, area well cleaned.

Older staff lady at front desk very unpleasant.

Published on 31 Dec 2023

Kristen

young couple

9.0

Superb

This was a great hotel with nice staff, clean rooms and good food.

The staff was friendly and very helpful. Blthe included breakfast was delicious and had a variety of foods.i would recommend this hotel to anyone looking to stay in the the city.

I could hear people in neighboring rooms. I couldn't make out what they were saying, but I could tell they were talking to one another.

Published on 29 Dec 2023

Barbara

group

1.0

Bad

check your bill

You charged me for additional nights after I checked out. I am trying to sort it out, but I have not gotten a refund yet.

Overcharged me

Published on 25 Dec 2023

Mia

group

1.0

Bad

You often get what you pay for

Price

The front desk clerk was rude, the ceilings were thin we heard children running all night. The free breakfast was depressing. Find another property to stay at. This aint it.

Published on 19 Dec 2023

Amanda

family with young children

6.0

Pleasant

Overall okay, the nasty staff encounter didn't leave a great impression.

Overall room was fine and clean. It was close to Crown Center and T-Mobile Center.

Room showed its age, some water damage in the bathroom. Beds were pretty firm, which was too hard for my comfort. Most of the staff were pleasant and polite. Overnight concierge was not pleasant or helpful. My spouse asked for regular coffee one night, and was told all they had at the front desk was decaf coffee. No offer to look on the housekeeping cart or anywhere else until I went down and asked if there really was no regular coffee in the hotel. She said she would have to go downstairs and was very put off by the request. I had to ask several times when I should check back. She called about 20 min later to say she couldn't find any. I didn't think she bothered to look. Extremely rude for such a small request. She wasn't interested in being wrong. I saw regular coffee on the housekeeping cart when we were checking out the next morning.

(Read More)

Published on 18 Dec 2023

Elynor

family with young children

8.0

Very good

Good location with very friendly staff

Friendly staff. Convenient location & breakfast

Housekeeping not provided everyday. Old facility could really use an update

Published on 11 Dec 2023

Jerry

young couple

6.0

Pleasant

Convenient for my destination.

No food available before before breakfast time was over.

Published on 24 Nov 2023

Sandra

young couple

9.0

Superb

First stay in KC, loved hotel location. Will be back and enjoy the street car access once finished

Breakfast was very good both days plenty of options Hotel very clean! Location was excellent, loved proximity to KC streetcar, we didnt have to drive once we got there

Bathroom shower head was loose, shower pressure not so great

Published on 20 Nov 2023