Embassy Suites by Hilton Sacramento Riverfront Promenade, Sacramento

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All Facilities for Embassy Suites by Hilton Sacramento Riverfront Promenade

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Pet bowls, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness.
Transport	Accessible parking, Electric vehicle charging station, Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.6

Based on 718 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.1

Facilities

8.8

Reviewers Mention About Embassy Suites by Hilton Sacramento Riverfront Promenade

Guests enjoyed their stay at Embassy Suites by Hilton Sacramento Riverfront Promenade, praising the friendly staff, enjoyable happy hours, and great breakfast options. The separate living room in the (Read More) rooms was a bonus. However, some guests found the mattresses uncomfortable. The hotel's location was convenient, close to shops and restaurants in Old Sacramento. The food and drinks at the bar were tasty, though parking could be an issue. Guests appreciated the cleanliness of the rooms and felt secure staying at the hotel. Overall, it was a great experience.

Guest Reviews

Sid

young couple

8.0

Very good

Underwhelming

Great location

Overpriced for the amenities and breakfast was not great

Published on 02 Jan 2024

Earl

young couple

10.0

Exceptional

Great hotel. Nice location. Convenient.

Super clean, modern design. Everything just worked great!

On property parking is insufficient. Had to park around the corner next to the homeless encampment.

Published on 01 Jan 2024

Luanne

family with young children

1.0

Bad

Food was very good

We had to call housekeeping 3x for a blanket in a room that sleeps 6 people...no blankets at all. One glass in the room. Service was HORRIBLE!

Published on 30 Dec 2023

Pamela

young couple

9.0

Superb

Would absolutely stay here again. Loved it.

Everything except the parking. The breakfast is outstanding. Location couldnt be better. Staff outdid themselves.

Valet parking: the staff is responsive and quick, very helpful, but having to valet park is annoying.

Published on 29 Dec 2023

Kathleen

young couple

6.0

Pleasant

Hot breakfast

A large group was camped out on the floor right below our room. It was loud and unsightly. I was really bummed we paid so much to have trash and people laying all over the floor , chairs and couches . Also parking was horrible. No valeted parking, they charged 35 bucks

Published on 28 Dec 2023

Sonny

family with young children

9.0

Superb

Good sleep with inner room.

Enjoyed having the "suite"--outside TV/Living room and the sleeping room was inside. Also, wonderfully large shower area (although not a tub). We also had a great breakfast included (as part of holiday campaign) that included open breakfast bar with hot food (waffle/french toast/ browned potatoes/bacon/sausage/biscuit-country gravy) etc.

A bit noisy as the room we stayed in overlooked the wide open area below, but it was shielded by the outside/living room.

Published on 27 Dec 2023

Kathryn

young couple

10.0

Exceptional

Clean facility and attentive staff. Always enjoy staying at Embassy Suites.

Had no problems with the property.

Published on 21 Dec 2023

Louis

young couple

8.0

Very good

Nice rooms Free breakfast

$8 coke in vending machines 35 a night to park

Published on 21 Dec 2023

Maryalice

review category business travellers

2.0

Very poor

poor experience unable to get any rest.

the bed and pillows.

The extreme noise from the party underneath my room and the people in the atrium talking loudly that vibrated the furniture and kept me awake. I had to get up at 5 am for a flight so I was extremely tired. the room window did not lock and opened to the roof area. The engineers could not fix the lock and did not bring anything to block an intruder from getting in the room. I used hangers to try to block it from sliding. I left a voice mail message last week for the manager but never did get a call back.

Published on 18 Dec 2023