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Embassy Suites by Hilton El Paso

Mission Valley (4 kms from El Paso Zoo)

Ranked 20 out of 43 best hotels in el paso

8.4
(557 reviews)

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All Facilities for Embassy Suites by Hilton El Paso

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Auditory guidance, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Snack bar, Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Laundry.
Common areas Shared lounge/TV area.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
Reception services ATM/cash machine on site, Luggage storage, 24-hour front desk.
General Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing Cashless payment available.
Pool and wellness Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport Accessible parking.
Shops Minimarket on site.

Guest Ratings For This Property

8.4
Based on 557 Reviews
100% verified reviews

Comfort

8.6

Cleanliness

8.7

Value For Money

8.1

Facilities

8.4

Reviewers Mention About Embassy Suites by Hilton El Paso

This Embassy Suites by Hilton El Paso is a nice hotel conveniently located near the highway. Guests appreciated the spacious rooms with two large TVs but felt that the lighting in the bathroom could (Read More)be brighter. The hotel offers complimentary drinks at the evening reception and has a small menu for room service or dining in the reception area. The breakfast was excellent with made-to-order omelets and friendly staff. The hotel also has an indoor pool and a business area. The staff is friendly and provided excellent customer service. Overall, guests highly recommend this hotel for its cleanliness, convenience, and great amenities.

Guest Reviews

Sharretta
family with young children
10.0
Exceptional
Exceptional
The hotel was centrally located to Ft. Bliss, which was the reason for our visit. The staff were professional and well as helpful when any situation arose. We were very pleased with our stay. We would definitely recommend this hotel to others as well as stay again when we return to the area.
The only drawback was the number of pets we saw during our stay. Nothing against pets, but we wonder how well and different rooms with animals are cleaned after the stay. Also, as Covid taught us, the things we all handle in common areas, we gave no thought to. But when pets are allowed, ppl are petting and carrying pets and then come into breakfast or reception area and touch food utensils

Published on 27 Dec 2023

John
young couple
9.0
Superb
It was short but really good
Free breakfast, awesome room, and great location
The breakfast omelet took a little while.

Published on 19 Dec 2023

Sheryl
family with young children
7.0
Good
Underwhelmed
The indoor pool was nice.
The toilet seat was wonky and the room was not welcoming. The breakfast, though a bonus, was served way too late for a traveling family, so we ended up eating elsewhere. 7:30 on a weekend...really? Not impressed at all.

Published on 18 Dec 2023

Emmelene
family with young children
10.0
Exceptional
Wonderful Hotel
Service was very attentive and good! Facilities were great as well.
Only thing I didn't like was that the conditioner was out in the shower and I didn't find out until I showered. I hope from now on they check to see if the bottles are empty or full before the next person checks in.

Published on 02 Dec 2023

Amanda
family with young children
10.0
Exceptional
Great place to start my day and come back to after a day of sightseeing.
The breakfast was hands down the best I have had at a hotel.
The bathroom was a bit small

Published on 30 Nov 2023

Jackie
review category business travellers
10.0
Exceptional
Exceptional
The hotel is really amazing inside. The way you can look in the food/bar area is a great feature
Room locations could be better when getting off the elevators

Published on 30 Nov 2023

Shapoor
family with young children
1.0
Bad
Bad
Nothing
Everything

Published on 29 Nov 2023

Juan
young couple
10.0
Exceptional
Exceptional
Breakfast was very good, we had a variety of choices to select from. Everything was fresh.

Published on 27 Nov 2023

Alberto
review category business travellers
10.0
Exceptional
Great location!
Room and breakfast
Nothing

Published on 24 Nov 2023

Chiu
young couple
6.0
Pleasant
Pleasant
Breakfast is great!
Carpet is so smelly, bathroom is smelly and noisy.

Published on 21 Nov 2023

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