SpringHill Suites by Marriott El Paso Airport, El Paso

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All Facilities for SpringHill Suites by Marriott El Paso Airport

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Higher level toilet, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Common areas	Outdoor fireplace, Sun terrace.
Food & drink safety	Physical distancing in dining areas, Breakfast takeaway containers.
Reception services	Luggage storage, 24-hour front desk.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Parking, WiFi available in all areas.
Transport	Airport shuttle, Accessible parking, Airport shuttle (free).
Pool and wellness	Fitness centre.
Shops	Minimarket on site.

Guest Ratings For This Property

9.1

Based on 218 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.4

Value For Money

8.8

Facilities

9.4

Reviewers Mention About SpringHill Suites by Marriott El Paso Airport

The SpringHill Suites by Marriott El Paso Airport received positive reviews for its clean and comfortable rooms, convenient location near restaurants and the airport, and friendly and helpful staff. (Read More)The hotel offers a military discount and the option for late check-out. Guests appreciated the quiet atmosphere and complimentary breakfast. Some reviewers specifically mentioned the kindness and welcoming nature of staff members Carina and Jessica. The hotel was praised for its cleanliness and spacious rooms. Overall, guests expressed satisfaction with their stay and plan to return in the future.

Guest Reviews

Judith

group

10.0

Exceptional

It was great

Everything

Outside cleanliness

Published on 02 Jan 2024

Cristina

family with young children

10.0

Exceptional

But over all it was good stay

Close to restaurant

Heater didnt work well

Published on 18 Dec 2023

Laura

family with young children

10.0

Exceptional

Giselle at the front desk was amazing!!

Published on 13 Dec 2023

Gilbert

young couple

8.0

Very good

Good for short stay.

Great location near many dining facilities, Clean rooms, friendly staff.

Breakfast was meh.... needs work. Needs more parking. Parking was tight and we didn't know until we asked that it was ok to park in back of restaurant. Asked for towels for extended extra day stay and never received them. They stated they ran out and only had hand towels and wash cloths, which was what they gave us.

Published on 27 Nov 2023

Ruth

young couple

6.0

Pleasant

Staff needs better training

Hotel didnt make sure the room had already been paid and charged it again. Fortunately other hotel staff took care of it and got a refund.

Published on 24 Nov 2023

William

young couple

9.0

Superb

Location

Breakfast offerings need improvement.

Published on 23 Nov 2023

Nico

family with young children

9.0

Superb

I enjoyed the installments. Quickest check-in I have experienced. Very clean rooms, very spacious and good-looking installation, very comfortable big beds where it's not uncomfortable to sleep with another person in the bed. Staff was friendly and welcoming.

The entrance or front lobby, was not right planned out. The front door is very small and doesn't look like an entrance, so it's hard to find. The room comes with not enough light, the bathroom door, in my opinion, should have a lock, and the walls are thin and couldn't find a vending machine.

Published on 19 Nov 2023