DoubleTree by Hilton Hotel Salt Lake City Airport, Salt Lake City

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All Facilities for DoubleTree by Hilton Hotel Salt Lake City Airport

Category	Facilities
Activities	Mini golf, Skiing, Ski storage.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Breakfast in the room, Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Outdoor fireplace.
Reception services	ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Contactless check-in/check-out.
Transport	Shuttle service, Airport shuttle, Accessible parking, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off.
Pool and wellness	Swimming pool, Indoor pool (seasonal), Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

7.3

Based on 178 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.1

Value For Money

7.2

Facilities

7.6

Reviewers Mention About DoubleTree by Hilton Hotel Salt Lake City Airport

One guest had a positive stay, with quick check-in, clean rooms, and minimal noise. They especially enjoyed the Starbucks on site. Another guest praised the hotel's pet-friendly rooms, kind and helpf (Read More)ul staff, and delicious room service. They also appreciated the breakfast buffet and the accommodating staff. However, one guest had a negative experience with customer service, being charged for a night they didn't stay, but the hotel's GM eventually resolved the issue.

Guest Reviews

Anthony

young couple

7.0

Good

Good value, confusing hallways. Prefer queen beds

Location, clean

Small beds, very odd layout

Published on 13 Nov 2023

Carl

young couple

9.0

Superb

DoubleTree by Hilton SLC Airport

Room was quite. Bed was great. Shower plenty of room. AC worked perfectly. Had breakfast and dinner, staff was wonderful. I really must thank Lofa and Bridgett, front desk reception, for all there help with correcting my booking.

Not a thing

Published on 13 Oct 2023

Kay

young couple

9.0

Superb

short

I booked the hotel because they would take us to the airport in the morning....early! Our driver was superb! Even though he knew he was not supposed to , he dropped us off at the wheelchair entrance. (We both needed them!)

Published on 18 Sep 2023

Victoria

group

4.0

Disappointing

Not satisfactory

Location near to airport

Called for shuttle four times and got no response at all Supposed to be available and wasnt We had been traveling from Europe for nearly 24 hours After an hour of waiting outside in the supposed shuttle location and never getting through on our various cell phones we took a taxi On arrival, our rooms were not in the main building as requested ,we are 80 plus and one of us had difficulty walking because of an Achilles tendon injury, but in the tower This is a long distance from the main part of the building and there was no help available for bag services etc All in all we were completely dissatisfied We have stayed at this hotel on many previous occasions and been satisfied with the service provided This time we were not and are considering whether well ever stay there again as there are many different choices in the adjacent area

(Read More)

Published on 12 Jul 2023

Victoria

young couple

8.0

Very good

Ok

Location Convenience of rooms in main building Shuttle to airport in morning good

Published on 12 Jul 2023

Edmund

young couple

8.0

Very good

not worth the price

location

worst sound insulation I have ever experienced in a hotel. we could hear noise from all adjacent units. poor construction. parking lot was a concern due to location.

Published on 21 Jun 2023

Cindy

young couple

10.0

Exceptional

great stay for an early flight

perfect for its proximity to SL airport - appreciated the parking and airport shuttle

Published on 11 May 2023

Brittany

solo traveller

5.0

Passable

facilities mislabeled, wanted to send maintenance up after 10 pm

close to airport

hot water didnt work/mislabeled

Published on 07 May 2023

Brianna

family with young children

4.0

Disappointing

Unexpected $100 pet fee

It was a decent room, and it looked clean.

I booked this hotel because it said pets stay free AND I even called the receptionist at the front desk prior to booking to confirm it was free and they said yes. That is the main reason I booked this hotel as I'm trying to save money. When I arrived they suddenly told me I had to pay $50 per pet ($100 in total) and when I mentioned the booking + what the receptionist said they didn't care and made me sign a form and charged my card. Obviously I felt upset and lied to by the advertisement/phone call. There was also no microwave or fridge in the hotel room but that's not a huge deal compared to the unexpected pet fees.

(Read More)

Published on 18 Mar 2023

Candis

young couple

1.0

Bad

nothing

We booked this room based off of the photos on booking showing there was a jacuzzi tub in the room. We checked in and found there was not a tub anymore and hasnt been since covid. The property told us that they have told booking and that it is booking that will have to refund us. I am not ok with this being advertised as having a bath and then get there and it not, that is false advertising. We would like our money back, that is ridiculous how false it is being portrayed for a jacuzzi suite when in fact it is just a basic room.

Published on 12 Mar 2023