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Resort

The Lodge at Ventana Canyon

Ranked 7 out of 9 resorts in tucson

8.6
(198 reviews)

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All Facilities for The Lodge at Ventana Canyon

Category Facilities
Activities Happy hour, Live sport events (broadcast), Live music/performance, Tennis court, Aerobics, Golf course (within 3 km), Table tennis, Horse riding, Tennis equipment, Cycling, Hiking.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility Toilet with grab rails.
Bathroom Sauna.
Room Amenities Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Breakfast in the room, Outdoor furniture, Room service, Restaurant, Bar.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Common areas Outdoor fireplace, Shared lounge/TV area, Garden.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Valet parking, Express check-in/check-out, Private check-in/check-out, Concierge service, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Spa facilities, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool toys, Swimming pool, Outdoor pool, Pool bar, Personal trainer, Massage, Spa and wellness centre, Kids' pool, Swimming Pool, Fitness centre, Fitness/spa locker rooms, Pool with view, Fitness classes, Sun loungers or beach chairs, Fence around pool, Yoga classes, Fitness.
Transport Shuttle service, Accessible parking, Street parking, Shuttle service (additional charge).

Guest Ratings For This Property

8.6
Based on 198 Reviews
100% verified reviews

Comfort

9.2

Cleanliness

9.0

Value For Money

8.5

Facilities

8.8

Reviewers Mention About The Lodge at Ventana Canyon

The Lodge at Ventana Canyon receives glowing reviews for its friendly and attentive staff, well-maintained golf courses, and beautiful property. Guests highlight their exceptional experiences with va (Read More)rious staff members, including massage therapists who provide excellent treatments. The resort offers spacious and comfortable rooms, though some areas may have dated facilities. The restaurant serves delicious food with excellent service, though the menu could offer more vegan options. Overall, the resort is praised for its stunning views and peaceful atmosphere.

Guest Reviews

Brenda
family with young children
3.0
Poor
Poor
The outside was nice and the staff were quick to service
I put in for a crib that they said they had and when I showed up to the room the put a single bed in the living room I have an 11 month old baby it showed on the reservation that she was under the age of one I am happy I brought a travel Crib in case she didn't like the one they provided. Unfortunately she was uncomfortable sleeping in the travel crib which ended up with me laying on the floor with her all night and then realizing that the floor was absolutely covered in animal hair and other people's hair like an extensive amount of it I have my husband take a lint roller to the floor and it was covered in hair my allergies were acting up the entire time. I called room service and told them that I wanted new sheets and new blankets because all of that was now covered in this hair and they were no longer usable and that I wanted the floors vacuum because I don't think that they have been vacuumed for a while they sent someone to service the room he seemed very rushed. Unfortunately same story for the wine glasses that were in the room there was somebody's left over wine still staining the glass and you could see the Dust on the desk and on top of the bed frames so for the amount that this cost us to stay there for a week I feel the rooms should have actually been clean.

Published on 31 Dec 2023

Stephanie
young couple
10.0
Exceptional
Beautiful time celebrating our 37th anniversary
The room was so spacious and comfortable. We had an amazing dinner nearby after a full day of hiking. Enjoyed relaxing in our room.

Published on 27 Dec 2023

Katherine
young couple
8.0
Very good
Large room and extremely comfortable bed, but poor customer service
Bed was amazing and rooms very spacious
If you book a standard room you're patio will open to the parking lot. "Mountain view" is golf front Called front desk to ask for a late checkout (1pm instead of 12) Clerk did not tell me it would be an extra $25 plus fees ($32) Left several messages and they refuse to call me back or refund my late checkout fee

Published on 21 Dec 2023

Renee
young couple
10.0
Exceptional
We enjoyed a much needed relaxing atmosphere with awesome golf, food, staff and weather.
The staff was amazing. Obviously, we are not members, but we were treated like we were! They were welcoming, courteous and very helpful.
Suggestion. There was a golf outing and event the weekend of our stay. There was absolutely no place for us to park when we returned to the lodge. I would suggest that at least a small area within reasonable walking distance of the rooms be reserved for guests staying overnight. I am not sure what we would done if either of us had physical restrictions. We wouldn't have been able to get to our room for 1/2 day.

Published on 13 Dec 2023

Lb85255
young couple
9.0
Superb
Superb
Great location, intimate and beautiful setting, friendly staff, easy parking.
Functional but a little dated. Should consider adding more plugs by the end tables. Didn't know there was going to be a fundraiser tournament outside my window on Saturday.

Published on 10 Dec 2023

Scott
young couple
6.0
Pleasant
Great location, friendly staff, food was bad. Room comfortable and spacious but very dated and nondescript.
Location
A little tired

Published on 05 Dec 2023

Stephen
young couple
9.0
Superb
Large resort for those who like golf, tennis or swimming.
Location Room
Too golf focused for us "outsiders"

Published on 04 Dec 2023

Agathe
family with young children
9.0
Superb
An ideal place to recharge
Beautiful hotel and grounds. The staff was extremely helpful and friendly. The room was very spacious, comfortable, and really quiet. The bathroom had a perfect layout with a large shower. Outside, the 2 pools are ideal for both relaxing and actual swimming.
The room was absolutely perfect but if pressed, here is a minor comment to make the experience even better for next time. The large beautiful windows may need additional attention to fully take in the magnificent views of the hills.

Published on 28 Nov 2023

Janet
young couple
10.0
Exceptional
Very relaxing
It was beautiful & spacious.
N/A

Published on 23 Nov 2023

Stephen
young couple
10.0
Exceptional
Heavenly Stay
Unlike the Cliff Castle Casino Hotel this property actually honoured our booking and everything was top class. Dont confuse The Lodge at Ventana Canyon with the Lodge at Cliff Castle Casino which we had a look inside when the Cliff Castle Casino Hotel failed to honour our confirmed booking (October 20th)with them and placed us in their lodge which was nothing more than a rundown motel. Having driven for 5 hours to get there we went back to reception and told them we wouldnt stay in such a substandard property. We were promised a refund which we still havent got and they and booking.com have ignored my daily emails saying we are glad you got in touch and please give us the info we have given them on a daily basis asking us to send to emails which are no longer monitored and are referred back to the beginning of the process!! It seems our only option now is to take a case through the European Small Claims Court, Frustrated but never giving up, Stephen Lyons
The Ventana Lodge was perfect

Published on 08 Nov 2023

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