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Hotel

Dar es Salaam Serena Hotel

Kivukoni (1 kms from Gymkhana Club)

Ranked 19 out of 50 best hotels in dar es salaam

7.8
(426 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

Kivukoni (9.3 Km from city center)

Ohio Street

15 Nearby Attractions

Dar es Salaam Botanical Garden

0.3 km

Askari Monument

0.3 km

Azania Front Lutheran Church

0.4 km

National Museum and House of Culture

0.5 km

Khoja Shia Ithna-Ashari Masjid

0.7 km

Old Boma

0.8 km

Dar es Salaam State House

1.0 km

Dar Es Salaam Fish Market

1.0 km

Uhuru Street

1.5 km

St. Joseph Cathedral

2.3 km

Kariakoo Market

2.3 km

Mikadi Beach

3.3 km

Kigamboni Beach

3.8 km

St Peter's Church, Dar es Salaam

4.2 km

Temple Road

4.3 km

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All Facilities for Dar es Salaam Serena Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities Themed dinner nights.
Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility Toilet with grab rails.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Restaurant, Kid-friendly buffet, Breakfast in the room, Packed lunches, Room service, Bar.
Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services WiFi, Free WiFi, Internet services.
Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras Key access, Key card access.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Common areas Garden.
Reception services Concierge service, Valet parking, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services Kids' club.
Transport Airport shuttle, Car hire, Airport shuttle (additional charge), Airport drop off, Airport pick up.
Pool and wellness Outdoor pool (all year), Swimming pool, Foot massage, Massage, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Fitness classes, Fence around pool, Neck massage, Fitness, Facial treatments, Spa facilities, Head massage, Outdoor pool, Pedicure, Pool bar, Manicure, Spa and wellness centre, Back massage, Full body massage.
Outdoor & View Terrace.
Shops Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

7.8
Based on 426 Reviews
100% verified reviews

Comfort

8.3

Cleanliness

8.2

Value For Money

7.7

Facilities

8.0

Reviewers Mention About Dar es Salaam Serena Hotel

The Dar es Salaam Serena Hotel receives positive reviews for its buffet, with guests praising the food for breakfast, lunch, and dinner. The staff is described as friendly and helpful, and the hotel (Read More)is said to be excellent in terms of amenities and not requiring guests to go out for anything. However, there are some complaints about the coffee tasting like instant and a lack of information about the outdoor BBQ section. Overall, it is recommended for business meetings and relaxing stays.

Guest Reviews

Mythri
family with young children
8.0
Very good
A perfect stay in Dar's vibrant city centre. Classic in every way.
Check in staff very amiable, efficient and courteous - highly professional. Including the security checks at the gate, lobby and then front desk. Large, beautifully stately hotel. Decor in rooms a bit dated but also classically solid. In-room robes, fruit platter, and slippers - all complimentary for our room. Serena has its own special charm and this Dar es Salaam didn't fail. Centrally located in the corp / banking district with many good restaurants in walking distance and very safe. So, it's better as a family short stay or business hotel given its location. Overall, still a quality establishment I'd return to.
In-room beverages could be better stocked and topped up regularly.

Published on 04 Jan 2024

Tino
family with young children
9.0
Superb
Based on the hotels i saw around that are supposed to be the same caliber, i will go back to serena
They have a great swimming pool
The centralized AC, I guess needs some maintenance. it was set to the minimum but the room temperature wasn't all that cold. especially at night, it was quite hot.

Published on 04 Jan 2024

Chitra
review category business travellers
10.0
Exceptional
Exceptional
The staff and room was very pleasant.

Published on 01 Jan 2024

Hassan
family with young children
9.0
Superb
IT WAS MASSIVE ,I ENJOYED WITH MY FAMILY
EVERY THING IS FINE I HAVE NO COMPLAIN
NOTHING

Published on 01 Jan 2024

Kazushi
review category business travellers
8.0
Very good
Almost great stay, especially breakfast was good.
Nice entrance and robby place, nice restaurant and facilities in room.
Some facilities of room are old, so shampoo and conditioner dropped from the shelf at midnight.

Published on 23 Dec 2023

Paul
review category business travellers
8.0
Very good
Very good
Property was clean, staff attentive.
All good

Published on 18 Dec 2023

Naison
young couple
8.0
Very good
Comfortable and accessible location.
Room size and bathroom were good.
Beef in the restaurant was very tough.

Published on 14 Dec 2023

Pii
review category business travellers
9.0
Superb
Superb
Pool area, garden, location and breakfast
I was given a room with city view, although had paid for sea view. They did correct it when I complained, but did not enjoy the moving.

Published on 11 Dec 2023

David
review category business travellers
10.0
Exceptional
Exceptional
Very nice service / people.
Bit cold inside the room. But I have not complained.

Published on 10 Nov 2023

Shadreck
solo traveller
9.0
Superb
It was a great time with in Serena I don't mind sitting at the same hotel again
Above average ( health food)
Structure looks old inside for the price

Published on 10 Oct 2023

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