Courtyard by Marriott Anchorage Airport, Anchorage

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Category	Facilities
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Heating.
Food & Drink	Restaurant.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	24-hour front desk.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Swimming Pool, Fitness centre, Hot tub/Jacuzzi, Swimming pool, Indoor pool (all year).
Transport	Airport shuttle (free), Airport shuttle.

Guest Ratings For This Property

7.7

Based on 201 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.4

Value For Money

7.4

Facilities

8.1

Reviewers Mention About Courtyard by Marriott Anchorage Airport

The Courtyard by Marriott Anchorage Airport is praised for its cleanliness, updated facilities, and proximity to the airport. Guests appreciated the convenience of being able to easily reach the airp (Read More)ort for early flights. The staff received positive feedback for their friendliness and helpfulness. The rooms were described as spacious, warm, and comfortable. The hotel's safety precautions, including clear sidewalks, were noted. The food and drinks at the Bistro were complimented. One guest was pleased to discover prints of elders in their room, which made them feel welcomed. The reviewer also mentioned the excellent service from the staff, particularly a manager named Jamie T. The hotel is currently undergoing renovations for a better experience in the future.

Guest Reviews

Glenn

review category business travellers

10.0

Exceptional

Great staff

Flexible and helpful, unplanned stay due to weather and airline

Published on 19 Dec 2023

Janelle

review category business travellers

5.0

Passable

I am not happy that I was unknowingly charged for internet!

The staff was fantastic as always. The room was exceptionally clean.

I didn't like seeing on my bill that I was charged for wifi. I only tried to hook up to the free wifi. I think it is ridiculous for any hotel to be charging for wifi. This was my favorite hotel and I have been a customer for years. I needed a hotel for the night after I stayed at Marriott and I choose comfort inn because I was so upset that I paid for internet unknowingly. Wi fi should be included in the cost of the room and it should be high quality.

Published on 18 Nov 2023

Denise

solo traveller

10.0

Exceptional

Easy to the airport not so easy to get to other amenities

Too far to walk to other eating establishments

Published on 24 Sep 2023

Sammy

young couple

8.0

Very good

Nice place to visit, but, next trip I will find a hotel that provides the same experience for less c

Nice clean room. Good breakfast facilities. Polite people.

Obviously, the cost. Ive been at higher end Marriott Resorts that dont cost anything like that which is provided by this facility.

Published on 18 Sep 2023

Louis

young couple

3.0

Poor

Go elsewhere

Close to airport

Could not get a shuttle . Called four times and no one answered the phone at 9pm. Paid someone to take us there and when we arrived three people at the desk doing nothing . Called while in front of them and phone rang so I had the correct number

Published on 04 Sep 2023

Anonymous

young couple

8.0

Very good

One night stay after cruise to fly home.

Clean and convenient to airport. The free shuttle to airport was also very helpful. The bed and pillows were very comfortable. Staff was helpful.

Could use a decor update. I was told by manager this is coming in fall.

Published on 20 Jul 2023

David

group

8.0

Very good

Reasonable and variety

Published on 12 Jul 2023

Frank

young couple

9.0

Superb

Nice Hotel and good care from Employees. Free Shuttle to Airport was nice. Comfortable, spacious ro

Breakfast was ok. But cheaper Hotels offer free Similar breakfast options. Storage of our Luggage until our Airport departure was nice.

Breakfast included would have been nice. Hot tub needs a little tlc.

Published on 28 Jun 2023

Anne

review category business travellers

9.0

Superb

clean room and quiet which is always appreciated

clean

overpriced, but all of the hotels are in the summer in alaska

Published on 20 Jun 2023

Kelli

family with young children

10.0

Exceptional

Our family loved the comfort, the cleanliness and the staff was super pleasant.

We were very pleased with everything! Good food, great staff and SUPER CLEAN!!

The only thing I was alittle disappointed about was that we didnt get an alaska resident discount. They said it wasnt available, and to me it should be available all of the time for all Alaska residents.

Published on 06 Jun 2023