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Hotel

Best Western Plus City Center

Downtown Spokane (0 kms from Riverfront Park)

Ranked 23 out of 30 best hotels in spokane

8.4
(191 reviews)

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All Facilities for Best Western Plus City Center

Category Facilities
Activities Golf course (within 3 km).
Business facilities Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Breakfast in the room.
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Laundry.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Shared lounge/TV area.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available.
General Pets allowed.
Transport Accessible parking, Bicycle rental, Parking garage.
Pool and wellness Fitness centre.
Shops Minimarket on site.

Guest Ratings For This Property

8.4
Based on 191 Reviews
100% verified reviews

Comfort

8.7

Cleanliness

8.8

Value For Money

8.1

Facilities

8.6

Reviewers Mention About Best Western Plus City Center

The Best Western Plus City Center is highly recommended for both business and family travel. Guests appreciate the spacious and cozy rooms with new furniture. The hotel's location in downtown Spokane (Read More) allows for easy walking access to nearby activities, such as Riverfront Park and restaurants. The hotel is praised for its safety and cleanliness. Guests also enjoy the delicious continental breakfast and friendly staff. Overall, it is a friendly and comfortable hotel with convenient amenities.

Guest Reviews

Haley
with friends
10.0
Exceptional
Exceptional
The room was amazing, and the breakfast was even better! All the staff were kind and very helpful.
NA

Published on 04 Dec 2023

Gregory
family with young children
2.0
Very poor
Very poor
Clean, average room, fair price
Too much street noise, staff moved us to a different room that was quieter but still too much street noise. Would not stay there again.

Published on 17 Oct 2023

Kori
with friends
10.0
Exceptional
Exceptional
The amenities were fabulous for the suite we stayed at. Plenty of provisions for three people.
That there wasn't extra blankets or a restaurant list within the room.

Published on 15 Oct 2023

Matthew
young couple
8.0
Very good
Worked for our needs
Very clean location. Safe, secure garage parking for an added fee 15.00 a night. Location was perfect for our specific needs regarding a wedding, restaurant visits and a quick drive to Idaho.
You may not like the fact your near a train station and transient population around the nearby blocks.

Published on 17 Sep 2023

Donnyale
family with young children
5.0
Passable
I'll be back.
Unfortunately, the door was not able to open due to a lock issue which me and my guess was stuck in the room until they fixed it and then we were transferred to another room which meant re-packing all of our belongings which happened to be a lot but then upon entering the replacement room there was a big ink stain on the floor. Then, upon checking out at the front desk they seemed to be a little upset after me explaining about the lock issue and since they were not aware of the issue, I asked that they call the manager since I was checking out and didn't hear from management upon this issue occurring. I was not aware of how much the credit would be, but anything would have been nice since I really enjoy Best Western. Other than that, my stay was lovely. Great service all around.
Unfortunately, the door was not able to open due to a lock issue which me and my guess was stuck in the room until they fixed it and then we were transferred to another room which meant re-packing all of our belongings which happened to be a lot but then upon entering the replacement room there was a big ink stain on the floor. Then, upon checking out at the front desk they seemed to be a little upset after me explaining about the lock issue and since they were not aware of the issue, I asked that they call the manager since I was checking out and didn't hear from management upon this issue occurring. I was not aware of how much the credit would be, but anything would have been nice since I really enjoy Best Western. Other than that, my stay was lovely. Great service all around.

Published on 09 Sep 2023

Jenn
family with young children
5.0
Passable
Passable
there was no parking - we had to drive around to find parking and then had to pay for it.

Published on 25 Aug 2023

Anonymous
family with young children
8.0
Very good
Very clean hotel with an exceptional staff
The staff was very friendly and helpful- everyone from the front desk staff to the maintenance people. It was in close proximity to the restaurants and Riverfront park.
The noise from traffic on Saturday night was very loud. The hotel sits on a busy corner. We are both very light sleepers and at 1:30am called the front desk about a quieter room. He was polite and offered ear plugs but told us we were on the quieter side. The hotel sits close to a lot of night activities. We didnt anticipate the sounds of cars racing and loud mufflers until 3 am. Sunday was MUCH better in terms of noise. A little warning about the traffic noise would be awesome. Hotels in other busy streeets often just supply rooms with ear plugs and a warning. Also, the beds were a little hard for our liking but I realize thats very subjective.

Published on 15 Aug 2023

Francisco
young couple
10.0
Exceptional
Great stay
Location and staff
Traffic noise

Published on 14 Aug 2023

Michele
family with young children
9.0
Superb
Superb
It is located near downtown shops and restaurants. Within walking distance to many places. Staff is very friendly!!!
Small parking lot. Average accommodations but pricey.

Published on 07 Aug 2023

Heather
young couple
9.0
Superb
Great place to stay in Spokane!
great breakfast, great to be near the riverfront. comfy beds, clean rooms. they let us check in early, which to me is the mark of a truly customer-oriented place.
na

Published on 07 Aug 2023

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