Best Western Alamo Suites Downtown, San Antonio

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All Facilities for Best Western Alamo Suites Downtown

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails.
Room Amenities	Heated pool, Air conditioning, Heating.
Food & Drink	Vending machine (drinks), Vending machine (snacks).
Safety & security	Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Common areas	Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas.
Reception services	Express check-in/check-out, 24-hour front desk.
Physical distancing	Physical distancing rules followed.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Swimming Pool, Fitness centre, Hot tub/Jacuzzi, Swimming pool, Indoor pool, Indoor pool (all year).
Transport	Accessible parking.

Guest Ratings For This Property

7.9

Based on 1243 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.3

Value For Money

7.8

Facilities

8.0

Reviewers Mention About Best Western Alamo Suites Downtown

The Best Western Alamo Suites Downtown in San Antonio offers clean and comfortable rooms with good amenities such as a refrigerator and a safe. The staff is friendly and welcoming, and the location i (Read More)s convenient for visiting popular attractions like the Riverwalk. The breakfast is satisfactory, although some guests wished for more options. The parking can be a bit costly, but there are affordable alternatives nearby. Overall, guests had a positive experience and would consider staying again.

Guest Reviews

Sara

young couple

9.0

Superb

The pool and hot tub were good, however the pool didn't open til 10am. Breakfast was as expected.

Published on 04 Jan 2024

Brittany

family with young children

6.0

Pleasant

It was ok

Breakfast and very clean

Not all staff was friendly Was without a refrigerator for day and half

Published on 02 Jan 2024

Ramirez

family with young children

10.0

Exceptional

Pleasant like it should be. Thanks

I liked everything about the property, kids love the indoor swimming pool, the staff was very helpful and with a good attitude. Breakfast was delicious. Like I said we liked everything and will consider for our next trip.

Published on 30 Dec 2023

Karime

family with young children

1.0

Bad

The first and last time I stay at this place, instead of refunding me a part they decided to charge me extra because I h

Nothing , was the worst

1. The room stunk bad 2. The sofa bed mattress it was very horrible it was totally squished & you can see & feel the springs 3.the breakfast is gross and no options they serve the same thing every day

Published on 27 Dec 2023

Jorge

young couple

10.0

Exceptional

Nice hotel , smell good

Published on 11 Dec 2023

Sophie

review category business travellers

6.0

Pleasant

Big rooms, comfy beds

Published on 10 Dec 2023

Raymond

review category business travellers

10.0

Exceptional

Convenient and Cozy

Easy free way access, and conveniet

Published on 09 Dec 2023

Estella

young couple

8.0

Very good

Relaxing Vacation spot- close to downtown San Antonio.

The receptionist was awesome, we had a problem with the room. She helped us out really quickly. She went above and beyond to help us. The room was clean and neat lots of space. Free Parking

Walking distance to the River Walk was quite a ways. 30 minute walk. when booking the Hotel, it said it was on the River Walk, but it didn't say it was a long walk. I wouldn't of booked if I knew that it was that far.

Published on 07 Dec 2023

Zapata

young couple

8.0

Very good

Comfortable and not a bad location. Good breakfast

N/A

Published on 04 Dec 2023

Barbara

review category business travellers

10.0

Exceptional

amazing from start to finish.

breakfast was gorgeous and fresh every morning. room spotlessly clean, housekeeping very good. bed super comfortable and massive. staff were super nice and friendly and always helpful.

Published on 02 Dec 2023