Villa Sassa Hotel, Residence & Spa - Ticino Hotels Group, Lugano

This property has been featured in "50 Best Hotels In Lugano ".

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parking

bar

food

wifi

pool

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Comfort Double or Twin Room

Max 2 Adults

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This twin/double room features a tile/marble floor, a seating area and a flat-screen TV. A private bathroom is fitted with a shower or a bath tub, hairdryer and free toiletries.

Deluxe Double or Twin Room

Max 2 Adults

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This air-conditioned room has a balcony, tile/marble floor, minibar and a flat-screen TV. A private bathroom is fitted with a shower or a bath tub, hairdryer and free toiletries.

Premium Suite

Max 2 Adults

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This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, an oven and an electric kettle. Featuring a terrace with quiet street views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.

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All Facilities for Villa Sassa Hotel, Residence & Spa - Ticino Hotels Group

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Temporary art galleries, Golf course (within 3 km).
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Air purifiers, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Lift, Allergy-free room, Pet bowls.
Accessibility	Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit located on ground floor, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Additional toilet, Spa bath, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Cots, Feather pillow, Wardrobe or closet, Hypoallergenic pillow, Seating Area, Safety deposit box, Tile/marble floor, Heating, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Trash cans, Fireplace, Non-feather pillow.
Food & Drink	Wine/champagne, Chocolate or cookies, Stovetop, Packed lunches, Oven, Special diet menus (on request), Kid meals, Dining area, Outdoor dining area, Room service, Refrigerator, Electric kettle, Restaurant, Minibar, Kitchen, Dining table, Outdoor furniture, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, Smoke alarm, Security alarm.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key access.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Sun umbrellas, Steam room, Solarium, Massage, Beauty Services, Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Hair cut, Body wrap, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Hammam, Foot bath, Manicure, Personal trainer, Waxing services, Fitness/spa locker rooms, Hair treatments, Hot tub/Jacuzzi, Body treatments, Pedicure, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service, Shuttle service (free), Public transport tickets, Electric vehicle charging station.
Outdoor & View	Terrace, Lake view, City view, Pool view, Mountain view, View, Quiet street view, Garden view, Balcony.

About This Property

Surrounded by a large park, Villa Sassa Hotel, Residence & Spa - Ticino Hotels Group offers a spacious spa area and panoramic views over Lugano, Lake Lugano, and the surrounding mountains. It is only a 15-minute walk from the city centre.

Guest Ratings For This Property

8.1

Based on 1501 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.5

Value For Money

7.5

Facilities

8.0

Guest Reviews

Katharina

with friends

8.0

Very good

A nice getta way place!

It was big but with diffrent houses and therefore still cosy.

Too hot in the public rooms and indoor the first room we had. The window couldnt ne opened. Horrible. We had to put the aircondition on and had to sleep with the noice of it. It stayed hot and we couldnt sleep properly. We then ask to change room and we got a bigger one with balcony.

Published on 31 Dec 2023

Tatiana

family with young children

6.0

Pleasant

Disappointment

Breakfast was amazing. Bed was comfortable.

Huge, almost empty, family room (quite old TV of thd smaller size was extremely far from the sofa), you could see that it was a converted apartment. There was a kitchen (with empty cabinets), even though after booking I received 2 messages that there would be no kitchen and if I wanted one I had to request it and pay 50 franks extra. Well, I've got a kitchen (I do not think I was charged for it), but not even a coffee machine and coffee, which was a disappointment. Broken things in the bathroom, swollen wood of cabinets in the bathroom. I am not sure why this hotel has 4 stars. Rooms need to be remodeled for sure and planned differently - one huge apartment could make 2 nice hotel rooms.

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Published on 20 Dec 2023

Olena

review category business travellers

8.0

Very good

The view on Lugano

Hard Matratze and too hot in the room.

Published on 30 Nov 2023

Juliani

young couple

9.0

Superb

Everything that you need for a pleasant and relaxing stay. Comfortable room with a great view and nice wellness area.

Nothing to point out.

Published on 25 Nov 2023

Beatrice

with friends

7.0

Good

Good location and great spa.

The rooms were really large and they have a nice spa. The staff were mostly polite. The breakfast buffet was really good too.

Some fittings are quite old. The shower door couldnt close properly so it kept leaking water. The reception at check in wasnt the friendliest but the other staff at all other times were great.

Published on 16 Nov 2023

Marion

family with young children

9.0

Superb

Great hotel, spacious rooms and friendly service

the pool

Published on 05 Nov 2023

Joseph

young couple

7.0

Good

great

Room ok,

Coffee at breakfast not good and the bacon and eggs at breakfast were cold...even though this had been mentioned to the staff they did nothing about it as it was still cold on the second day

Published on 02 Nov 2023

Caroline-gay

family with young children

5.0

Passable

If not wanting to leave the hotel it is okay.

View from room was lovely, Nice to have kitchen facilities.

Quite understaffed - waited for at least 10min for staff to finish chatting to each other to actually check us in [after a cleaner alerted them to my presence as they hadn't looked away from their chat to notice] and only 1 staff member on during check out when a large, possibly conference group, were attempting to check out so that took over 30mins of waiting time. No clear explanation as to how to navigate the hotel until we figured out that the entire complex is designed to be navigated underground only. Also be aware that the distance to town centre is how the crow flies not walking distance - lots of stairs and steep hill down to town.

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Published on 29 Oct 2023

Alysha

solo traveller

6.0

Pleasant

It didnt quite meet my expectations but I would stay there again

Staff was very friendly the views were spectacular

Beds were not comfortable. The decor felt a little sterile not very comfortable

Published on 25 Oct 2023

Ivona

solo traveller

9.0

Superb

It was almost above my expectation

Breakfast was delicious, location of the hotel was also quite good

Cleaning of the swimming pool area in the morning (8am-9am) during clients use (swimming).That was not nice to see and effect to relaxation atmosphere.Therefore, I didn't write the best mark for the hotel.

Published on 15 Oct 2023