Villa Grazia Luxury Hotel, Aberdare National Park | Photos, Reviews & Deals @Holidify

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All Facilities for Villa Grazia Luxury Hotel

Category	Facilities
Activities	Live sport events (broadcast), Themed dinner nights, Bike tours, Walking tours, Golf course (within 3 km), Table tennis, Darts, Cycling, Game drives, Hiking, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Soundproof rooms, Designated smoking area, Family rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Safety deposit box.
Food & Drink	Fruits, Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Packed lunches, BBQ facilities, Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area.
Reception services	Luggage storage, 24-hour front desk, Currency exchange, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Evening entertainment, Strollers, Indoor play area, Board games/puzzles.
Transport	Shuttle service, Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Airport pick up, Airport drop off, Bicycle rental, Shuttle service (additional charge).
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

8.3

Based on 53 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.9

Value For Money

8.4

Facilities

8.3

Reviewers Mention About Villa Grazia Luxury Hotel

The Villa Grazia Luxury Hotel received rave reviews for its excellent service and friendly staff. Guests enjoyed the clean and spacious rooms, as well as the delicious food and drinks. The hotel prov (Read More)ided a relaxing atmosphere and value for money. Many guests mentioned specific staff members, such as Joan at the reception, Omosh and Yvonne at the bar, for their exceptional service. Overall, guests highly recommend the hotel and would love to return.

Guest Reviews

Sunday

review category business travellers

9.0

Superb

It was awesome

I love the environment, the staff, the breakfast was very goo as well

Nothing

Published on 13 Dec 2023

Kevin

young couple

8.0

Very good

it was fine evening

its a quiet place,good dinner food

noisy youth drinking

Published on 30 Nov 2023

Felix

review category business travellers

3.0

Poor

There is nothing luxurious about the hotel!

Nothing

1. Bad reception. 2. Was overcharged by 5.5 USD 3. Got a different type of room than what I had booked 4. Staff not friendly

Published on 18 Jul 2023

Jacques

young couple

8.0

Very good

Recommendable

conveniently situated, spacious room, toiletries sufficient, kitchen staff was really nice and food pleasant.

reception staff was unable to provide information on major touristic sites or even the city nearby. a minimum of maps and documentation on tourist sites should be available.

Published on 13 Apr 2023

Ololgeeti

young couple

9.0

Superb

I really liked the place. clean and beautiful hotel. people working there are great. Welcoming and very helpful people

Published on 31 Mar 2023

Wataka

young couple

9.0

Superb

The staff were nice. Really good food.

Published on 20 Feb 2023

Sergey

review category business travellers

8.0

Very good

good place

Good location, good stuff.

Wifi could be better, but ok.

Published on 16 Feb 2023

Kibiwott

young couple

8.0

Very good

Generally a good hotel I could recommend.

excellent location, Lighting in the rooms is good. No bathrobes. No lifts

Using stairs Beds quite squeezed. No bathrobes

Published on 14 Feb 2023

Celia

young couple

3.0

Poor

Paid a lot of money for very little sleep

Rooms were clean

2 of 3 nights stay were ruined by incredibly loud and disrespectful hotel guests: children made noise slamming doors until 12 PM. Other (drunk) guests were shouting and playing music until 3 AM. Despite asking the reception, the hotel did nothing to manage this situation. Because all rooms face the inner patio, it is generally very noisy. The breakfast is the same every day.

Published on 31 Dec 2022

John

young couple

10.0

Exceptional

Amazing service, loved everyone frm reception to restaurant and lounge services to parking guard. place was super clean and the beds comfort was better than expected

Published on 20 Dec 2022