The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality, Liverpool

This property has been featured in "8 Best Hotels In Liverpool With Pool ".

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Top Facilities

parking

bar

wifi

pool

food

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Check Room Options And Availability

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Suite

Max 2 Adults

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This large non-smoking suite features a seating and dining area, a TV with pay-per-view channels, and an en suite bathroom.

Executive Suites Double

Max 2 Adults

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This large non-smoking suite features an LCD TV, bathrobes and refrigerator.The bed comes with a zip and link mattress.

Family Suite

Max 2 Adults

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This large non-smoking suite features an LCD TV, bathrobes and refrigerator. Accommodates up to 2 adults and 2 children.Please inform the property if any of the guests are children, so the rooms can be set accordingly. A sofa bed is available on request to accommodate 1 adult or 2 small children under the age of 10. For children aged 10 years and older please request a Z bed, subject to availability.

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All Facilities for The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Miscellaneous	Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit located on ground floor, Accessible by lift, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Bath, Shower, Body soap, Conditioner, Toilet.
Room Amenities	Sofa, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Trash cans, Non-feather pillow, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Restaurant, Packed lunches, Dining table, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarm.
Services & Extras	Towels, Key card access.
Media & Technology	Pay-per-view channels, TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Cashless payment available.
Pool and wellness	Spa/wellness packages, Spa lounge/relaxation area, Fitness centre, Fitness, Spa facilities.
Outdoor & View	View, Balcony.

Location & Nearby Places

Canning (9.8 Km from city center)

Ribblers Lane, Prescot

15 Nearby Attractions

Croxteth Hall

2.6 km

Metropolitan Cathedral

9.0 km

Walker Art Gallery

9.1 km

St. George's Hall

9.2 km

World Museum

9.3 km

St Johns Beacon

9.6 km

See All Attractions

About This Property

Located in Knowsley, just 8 miles from Liverpool city centre, The Suites Hotel offers exclusive suite-only accommodation with free WiFi access and on-site private parking facilities free of charge.

Guest Ratings For This Property

6.6

Based on 608 Reviews

100% verified reviews

Comfort

7.2

Cleanliness

7.1

Value For Money

6.6

Facilities

6.8

Guest Reviews

Craig

review category business travellers

4.0

Disappointing

dont be fooled! a travelodge would be better value

nothing, its being used by the home office! the images must of been taken years ago in its prime! complete joke, no spa, pool or gym available!

everything! wont be staying there again to a point I had to ask for someone three times to come to the bar! massively under staffed!

Published on 12 Feb 2023

Scott

family with young children

7.0

Good

Suites are brilliant for working away from home for a couple of days; would definitely stay again

Clean and comfortable rooms, great staff and good food.

They were undergoing renovations so the facilities were rather compromised; I knew this at time of booking so this is an observation, not a criticsm

Published on 02 Feb 2023

Serena

review category business travellers

3.0

Poor

Cold room and closed spa/swimming pool

Close to where I needed to be on business. Checking in was pleasant and the staff were friendly.

No heating, pool was closed and the bathroom was dirty with hairs.

Published on 29 Dec 2022

Eilish

family with young children

8.0

Very good

Convenient, welcoming & comfortable.

The staff were very welcoming and helpful. The Suite was clean & comfortable. We had to leave for 8am Saturday morning, but breakfast isnt served before 8am at the weekends, so we didnt get to eat, which made the 130 a costly overnight stay, maybe there could be something organised for those patrons that require an early start at weekends. We did eat an evening meal here which was absolutely delicious. The location was convenient for where we needed to be, but if you want to see Liverpool, its probably not the spot.

There wasnt anything to dislike.

Published on 23 Dec 2022

Andrew

review category business travellers

5.0

Passable

Good size room, with friendly staff

Good size room.

Dated, bed was hard and middle of nowhere.

Published on 19 Dec 2022

Paul

young couple

1.0

Bad

The staff

The room no heating didn't even inform us No spa facilities even though they laval them self as a spa

Published on 17 Dec 2022

Almighty

review category business travellers

3.0

Poor

Never to return

Staff were efficient and friendly.

When I booked a wasn't told that the spa and pool were closed due to that half of the hotel was closed as it had been commissioned by the home office to house people that are draining our economy (illegal immigration) and unable to use the facilities I thought I had booked for. As I pulled up every night after work I was starred at by those in that half of the hotel through their windows making me feel very unsafe and the feeling that my van was vulnerable. Breakfast charges at a standard fee of 10 every morning and when I asked for scrambled egg and salmon on toast I got 1 slice of toast, 2 small slices of salmon and a spoonful of scrambled egg. Bathroom ceiling tiles covered in damp and stains, shower head loose and coming off the wall

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Published on 12 Dec 2022

Lee

review category business travellers

2.0

Very poor

worst hotel so far on all my time on the road for my job.

nothing

The price of the run down hotel was shocking with no spa facilities and kept up through out the night with refugees cooking in the rooms setting fir alarms off.

Published on 07 Dec 2022

Daniel

young couple

2.0

Very poor

We booked in to stay at the knowsley suites hotel and spa for the 26/11/22 -27/11/22 We were disappointed that the facility's were not in use yet we still were charges full price. We were directed around the back of the hotel to the spa entrance as we were told there was a home office contract to house migrants with the hotel, (we were not told about this situation). The restaurant that we were offered after asking where it was, was obviously a temporary space for a restaurant and had no atmosphere and no guests, again not what we expected. The room we had been allocated was tired and dated with black mold marks and growth across the ceiling. We had booked the room in conjunction with a spa day but we were told that checkout was 11am but our spa didn't start until 2pm, this would have left a 3 hour gap of waiting around as there is nothing else in the area. All of the above for 180 for a one night stay left us feeling very let down which led to us leaving the hotel and not staying .

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Published on 01 Dec 2022