The Secret HaLong, Halong Bay

This property has been featured in "50 Best Hotels In Halong Bay ".

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Top Facilities

parking

food

wifi

bar

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Premium Double or Twin Room with Sea View

Max 2 Adults

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Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as sea views.

Double or Twin Room

Max 2 Adults

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Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 3 beds.

Executive Suite

Max 2 Adults

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This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 2 beds.

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All Facilities for The Secret HaLong

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Bike tours, Beach, Cooking class, Walking tours, Themed dinner nights, Tour or class about local culture.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Family rooms, Soundproof rooms, Lift, Designated smoking area, Allergy-free room.
Accessibility	Upper floors accessible by elevator, Accessible by lift, Raised toilet.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Bidet, Free toiletries, Toothbrush, Hairdryer, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Soundproofing, Cots, Sofa bed, Wardrobe or closet, Clothes rack, Hypoallergenic pillow, Seating Area, Safety deposit box, Fold-up bed, Tile/marble floor, Heating, Hardwood or parquet floors, Socket near the bed, Pants press, Air conditioning, Desk, Trash cans, Non-feather pillow, Cleaning products.
Food & Drink	Wine/champagne, Wine glasses, Chocolate or cookies, Grocery deliveries, Kid-friendly buffet, Packed lunches, Special diet menus (on request), Kid meals, Bottle of water, Room service, Refrigerator, Electric kettle, Restaurant, Minibar, Fruits, Outdoor furniture.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm, Fire extinguisher.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers, Key access.
Media & Technology	Flat-screen TV, Cable channels, TV.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Child safety socket covers.
Pool and wellness	Sun umbrellas, Beachfront, Sun loungers or beach chairs.
Transport	Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Airport pick up, Airport drop off.
Outdoor & View	Terrace, City view, Landmark view, View, Sea view, Balcony.

Location & Nearby Places

Ha Long City Center (16.0 Km from city center)

E6.64 Sun Premier Village,Bai Chay

15 Nearby Attractions

Bai Chay Beach

1.5 km

Dragon Park Ha Long

1.6 km

Sun World Ha Long Park

1.7 km

Bai Chay Market

2.3 km

Ha-Long-Queen-Seilbahn

2.4 km

Bai Chay Bridge

3.5 km

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About This Property

Situated in Ha Long, 500 metres from Bai Chay Beach, The Secret HaLong features accommodation with a terrace, free private parking and a restaurant. This 4-star hotel offers a concierge service and a tour desk.

Guest Ratings For This Property

8.4

Based on 518 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

8.7

Facilities

8.4

Guest Reviews

Olga

family with young children

1.0

Bad

Gave clothes to the laundry. They added some chemicals and now clothes are damaged. 2 pairs of pants, sweater, t-shirt, baby pants are in trash now. All they said was "sorry it's an accident"

Published on 02 Jan 2024

Nanako

group

9.0

Superb

Everything is tidy and clean Staff can speak English very well and helpful

Inconvenient location for going to restaurants and supermarkets

Published on 10 Dec 2023

Joana

young couple

6.0

Pleasant

The room had a good size and overall good comfort. For one night it was ok!

The breakfast was really limited and not the best. The staff was not the friendliest and not the easiest to communicate with, although straight to the point in the check-in process. Bare in mind the area is quite strange - it's a renovated area but still empty so it looks like a ghost town. Due to that, you don't have any restaurants around so you need to take a grab or taxi to move around.

Published on 06 Dec 2023

Darragh

young couple

9.0

Superb

Great value for money.

The room The hotel decor The room balcony Comfortable bed Good shower

Breakfast was basic Lovely helpful receptionist Nil else to add

Published on 09 Nov 2023

Sergei

solo traveller

8.0

Very good

The place is very close to the beach. Very nice jacuzzi on the rooftop. Good laundry. English speaking personnel. Own balcony. Clean and comfy.

Loud noise in the evening from the beach club if you keep windows open.

Published on 19 Oct 2023

Alan

young couple

9.0

Superb

Awesome destinatiom and good quality and great value for money.

The staff were very helpful and also arranged late checkout so ee could finish our activity. They also arranged motorcyvle hire and 1/2 day viewing cruise which was awesome. Halong is a lovely destination and I was glad we didnt do the ovrrnight cruise.

Nothing really.

Published on 12 Oct 2023

Trung

young couple

10.0

Exceptional

Good breakfast

Published on 04 Oct 2023

King

solo traveller

5.0

Passable

The staff where cool

The fridge did not work

Published on 27 Sep 2023

Dthys

young couple

5.0

Passable

Do not do your laundry here

Don't do your laundry here. We asked them to do our laundry and the results where catastrophical. Not only was a quarter of the laundry not done and still dirty, they also managed to leave a lot of stains on our clothes. We adressed the receptionist about this and they tried to fix it, but they failed and made it worse. We also still had to pay a lot for laundry even though the damage was done. We tried to lower the laundry fee, but we ended up in a healthful argument where no one was happy. Really disappointed in the service. This accident ruined our stay... and our clothes.

Published on 21 Sep 2023