The Sanctuary Resort Pattaya, BW Signature Collection, Pattaya, Thailand

About The Sanctuary Resort Pattaya, BW Signature Collection

The Sanctuary Resort Pattaya, BW Signature Collection is a luxurious hotel located in Pattaya, Thailand. It offers a range of amenities including parking, a restaurant, bar, fitness center, and a beautiful garden. The hotel also has a business center, laundry and dry cleaning services, and is family-friendly with spacious rooms. Guests can enjoy a dip in the outdoor pool or relax in the hot tub. The hotel is conveniently located near the beach and offers stunning sea views from the infinity pool. The staff is friendly and attentive, ensuring a pleasant stay for guests. Overall, it provides great value for money and is a perfect choice for a relaxing getaway in Pattaya.

Top Facilities

parking

bar

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Location & Nearby Places

Jomtien Beach Area (2.9 Km from city center)

352/430 หมู่ 12, ถ. พระตำหนัก ซอย 5 อ. บางละมุง

15 Nearby Attractions

Pattaya Park Night Market

0.6 km

Big Buddha Temple

1.3 km

Cosy Beach

1.3 km

Walking Street

2.5 km

Jomtien Night Market

2.5 km

Jomtien Beach

2.9 km

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All Facilities for The Sanctuary Resort Pattaya, BW Signature Collection

Category	Facilities
Activities	Happy hour, Beach.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Rooftop pool, Safety deposit box.
Food & Drink	Fruits, Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, BBQ facilities, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Reception services	Valet parking, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General	Private parking, Parking on site, Free parking, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Pool bar, Spa and wellness centre, Swimming Pool, Fitness centre, Fence around pool, Fitness.
Transport	Airport shuttle, Accessible parking, Airport pick up, Airport drop off, Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.2

Based on 392 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.6

Value For Money

8.2

Facilities

8.2

Guest Reviews

Kiran

young couple

2.0

Very poor

Awful Dirty Hotel

The location was good close to shops bars and beach

The hotel is NOT 5* standard in any shape or form...the hallways have ripped carpets, our room was so old and rustic with chipped tables and the worse under the desk were full of dust and dirt. It was clear that this room had not been deep cleaned for many months. The bathroom stank to high heaven and was dirty that my husband had to use wet wipes to clean it up. The room was so so basic and the noise from the courtyard area in-between the 2 buildings kept me up all night. The final straw was seeing the cockriach in the room ...after that we checked out even though we were paid up on a non refundable rate until new years day. I am honestly shocked at the reviews saying how good the hotel was and that is the main reason I'm writing this review to give people a fair idea of the actual quality of the hotel which is very very poor. We were travelling with 2 other couple both of which complained about the cleanliness of the hotel...we all checked out after the first night. Please please think carefully before booking the hotel as its not 5* standard. I would say its more 3* and that's being generous.

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Published on 03 Jan 2024

Micha

with friends

9.0

Superb

Really nice place with nice place to have a beer or smoke

Rooftop bar and swimming pool with gym on side

One night water dropping from ac Little humid smell in hall

Published on 01 Jan 2024

Bryan

young couple

1.0

Bad

Just location nothing else

The staff are ride, the room is outdated nothing works in that room, they dont have electric plugs in the bathroom its a retarded hotel with terrible staff

Published on 30 Dec 2023

Wesley

solo traveller

9.0

Superb

Ideal location between Pattaya and Jomtien

Good location with plenty of amenities in the hotel, good bars and restaurants in the area, being a member of the BW group the staff were able to find me in the system, overall a great stay and would stay again in the future.

N/A

Published on 30 Dec 2023